7227 W Jefferson Blvd
Fort Wayne, IN 46804

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Sales: 260-432-7200

Used Cars: 260-432-7200

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Mercedes-Benz of Fort Wayne

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Brought my 2014 E-350 in for a rear tail light out.

Reviewed by blackbelt760April 22, 2022

Brought my 2014 E-350 in for a rear tail light out. Purchased my car from them too. After having the car all day I was advised it "could" be either the light or a control module. The former being $600, the latter $850. After some research I decided to purchase a OEM rear tail light assembly for $250. I installed it in 30 mins and it worked perfectly. Still have not after 2 months heard from Mercedes who said they would order the parts. Best advice if you own a Mercedes? The dealership should be the last place to take your car if possible.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 2

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

MULTIPLE problems !!!! RUN !!!

Reviewed by Mad Customer from LeesburgAugust 18, 2020

BOTCHED paperwork...refused to fix. Took 3 months for title and it was sent to me not to my bank because they assumed cashiers check from my bank was cash that I just had laying in my account...no lienholder on title !! Even though Finance guy knew I was financing through my bank and tried to get me to go through one of their lenders...Cost me more to add lienholder at BMV...BEWARE

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Certified Preowned Ripoff

Reviewed by Szabi Rowland from Sevierville, TNAugust 11, 2020

Sold a Certified Preowned 2017 Mercedes GLS550 with damaged tailgate, with two center bent wheels, with broken passenger front seat and the list goes on with repairs that are not covered by the Certified Preowned Warranty, but should have been addressed during the certification process. Total out of pocket expenses exceed $5,000 and of course they refuse to take care of the repairs they left behind, but threatening to don't release title if I don't pay them the remaining downpayment they forgot to collect. If you don’t want to get scammed, take your money to a honest and transparent dealer who voluntarily going to give you the certification inspection paperwork.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Mercedes-Benz of Fort Wayne

Mercedes-Benz of Fort Wayne located at 7227 West Jefferson Blvd in Fort Wayne Indiana takes pride in our helpful Mercedes-Benz staff and we will do everything to make your car buying experience the best you have ever had. We have helped many people from the communities of Huntington New Haven and Columbia City get into the Mercedes-Benz car of their dreams at our Fort Wayne dealership.

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