Autohaus on Edens in Northbrook including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

1600 Frontage Rd
Northbrook, IL 60062

Get Directions
Visit Dealer Website

Sales: 800-701-0637

Used Cars: 800-701-0637

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Autohaus on Edens

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.7 (out of 5)

22 out of 31 people said they would recommend this dealer

1 (out of 5)

SCAMMED!!! Buyers beware!!!

Reviewed by Dimitrios intzes in Orland park ilJune 11, 2021

Me and my wife placed a order for our new 2021 g63 in jan/feb.Was scammed out of my order that I waited months for and also my deposit. Tried to resolve and contact Managment numerous times but no solution was provided. I’m a very loyal customer to the brand. The dealer contacted me few weeks ago saying would give 5k off if I can wait til October for my truck. I said absolutely not they can just forget it. I should of known something fishy was going on. Now that my truck is basically on way to dealer they tried to say financing failed. I said no prob I have my own financing just let me know what day to pick up my truck. They basically are trying to make up every excuse under the sun why I can’t buy it basically because they sold it from under me. SCAMMED!!! No customer should be treated like this. This dealer doesn’t care about customer service or treating customers right. All they care about is making a quick buck. 0 loyalty!! The 2 people that tricked and scammed me were Philip in sales and also manager nick gioulos.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Car Purchase

Reviewed by Michael E Gundlach in BrookfieldMarch 18, 2021

Philip was all about honor and trust, and it was great until I read the details of the transaction. Extra fees. Then Philip claimed he knew nothing about the extra fees, even though we had discussed it verbally and in writing. He is not to be Trusted!! I discussed this problem with the owner/manager, and he said Philip has been "talked to", but he would not eliminate the extra fees.

Customer Service 1

Buying Process 1

Quality of Repair 3

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Are they good? - I'm on my 7th Benz from them.

Reviewed by Tim S in Barrington, ILFebruary 22, 2016

We have been driving MB cars since 2002 and always look to Autohaus first for buying/servicing our cars. My first encounter was when I had a 2002 ML that I was looking at upgrading. The Benz dealership closest to my house started playing the typical slimy car sales games...low ball trade-in, salesman running back & forth to the sales manager, trying to convince me the sticker price was their cost, etc... We left there & went to 3 other Benz dealerships. Autohaus played it straight and earned my business: reasonable trade-in, minimal haggle games on the new car and no funny business on the finance end (except for trying to get me to purchase wheel warranty). That purchase got me in the door as a customer, their service department and loaner car program have sealed the deal to keep me as a loyal customer from that point on. Gary Lombardi takes care of me every time I need to come in, no matter if it is a warranty issue or a paid service. He's one of the best service people I have ever met. Over the years I have talked with some of the other service people as well. All are highly professional and are 100% on their game with taking care of customers. I have since purchased/leased 6 total cars from them. I will be looking for Benz #7 in a couple of months and they will be my first stop. I always shop the price to keep them honest, but have yet to be let down. Needless to say, I don't shop them too hard any more. Keep up the good work guys. By the way, I'm in Barrington, but drive over 30 min out of my way just to deal with Autohaus. Their service department is that good!

Customer Service 5

Buying Process 4

Quality of Repair 5

Overall Facilities 4

Maximum rating = 5

About Autohaus on Edens

Housed in a new state-of-the-art facility Autohaus on Edens is located in Northbrook IL. We provide an unparalleled customer experience geared to make your ownership of the finest automobile in the world even more special. The moment you walk into our showroom you'll note the attention to detail. The service. The fact that we listen to you not the other way around.

We want to buy your car! Visit our website to get your vehicle appraised!

Our commitment to you is reflected in every facet- sales service finance and management strive to be creative flexible and accomodating.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top