1569 W. Ogden Ave.
Naperville, IL 60540

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Sales: 888-304-7834

Used Cars: 888-472-2803

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Reviews of Mercedes-Benz of Naperville

Overall Rating:

4.4 (out of 5)

93% recommend this dealer

1060 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My oil change was less expensive than my estimate that I

Reviewed by Gary Schreiber from Yorkville , IllinoisNovember 03, 2025

My oil change was less expensive than my estimate that I received when I arrived. Nick, my service advisor, did a great job and got me back on the road in less time than expected.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Gary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Maximum rating = 5

5.0 (out of 5)

We purchased our Range Rover at Mercedes Benz of

Reviewed by Ignacio G. from Aurora, ILOctober 27, 2025

We purchased our Range Rover at Mercedes Benz of Naperville. It was a positive experience. Our salesman Serafin, was awesome. He made our buying experience great.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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Maximum rating = 5

5.0 (out of 5)

I enjoyed my buying experience at the dealership , sales

Reviewed by sudhakar s kolli from Naperville, ilOctober 15, 2025

I enjoyed my buying experience at the dealership , sales team was great especially Jack. Vehicle features were great with clean condition , I was able to test drive and make a decision. My trade in value was great

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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Maximum rating = 5

About Mercedes-Benz of Naperville

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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