1569 W. Ogden Ave.
Naperville, IL 60540

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Sales: 888-304-7834

Used Cars: 888-472-2803

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Reviews of Mercedes-Benz of Naperville

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

1034 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Eye candy everytime I visit this dealership Been looking

Reviewed by Kenneth Arrieta from North aurora, IllinoisJanuary 10, 2025

Eye candy everytime I visit this dealership Been looking for a car and found one at this dealership Process was enjoyable and comfortable Thank you

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, we are pleased to hear you had such a positive experience with us, Kenneth! Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent service department, Mike, Frank and Kevin are

Reviewed by HkhadraDecember 23, 2024

Excellent service department, Mike, Frank and Kevin are always pleasure to deal with, they helped us with our EQE and EQS

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The advisor was friendly, polite and professional.

Reviewed by gentleman22002December 17, 2024

The advisor was friendly, polite and professional. He communicated the status of the car when available.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Naperville

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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