1000 W Golf Road
Hoffman Estates, IL 60169

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Sales: 847-278-4293

Used Cars: 847-348-8758

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Mercedes-Benz of Hoffman Estates

Overall Rating:

4.8 (out of 5)

93% recommend this dealer

1291 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I purchased a C43 AMG from him, and the whole experience

Reviewed by HankNovember 24, 2025

I purchased a C43 AMG from him, and the whole experience was excellent. He explained everything clearly from start to finish, and even after the purchase, he was always quick to answer any questions I had. He’s a fantastic salesperson with an amazing personality!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

At Zeigler Mercedes Benz of Hoffman Estates IL I was able

Reviewed by nonotmiketooNovember 11, 2025

At Zeigler Mercedes Benz of Hoffman Estates IL I was able to purchase the perfect new 2025 MB GLS450 from ample stock at a price lower than competing dealers and at an the incredible low finance rate of 1.99%. Client advisor Jacob Kapolka, a motoring enthusiast and not merely a salesman, was informative and bended over backwards to fully explain the most nuanced of performance and option details of the vehicle and I cannot thank him enough. This is my second purchase from a Chicago area Ziegler dealership, my first being a 2018 Alfa Romeo Giulia AWD Ti Sport and Ziegler is well worth traveling from Chicago’s northwest side to reap the benefits of the selection, value and staff expertise. And no, I’m not a relative!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Do not buy from this dealership they are very

Reviewed by Richard from Philadelphia October 28, 2025

Do not buy from this dealership they are very unprofessional. They’ll try to lowball you and make you pay full MSRP. I’ve been with Mercedes for the last 15 years. and they treated me very unprofessional.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mercedes-Benz of Hoffman Estates

Mercedes-Benz of Hoffman Estates | For A Great Experience

Since 1975 luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you your needs and your expectations of how a customer should be treated when purchasing a vehicle. It means from the moment you walk through the door we welcome you with tailored-to-you services and exclusive amenities you simply won't find at other dealerships. It's the difference between service and being served.

Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company

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