Mercedes-Benz of Hoffman Estates in Hoffman Estates including address, phone, dealer reviews, directions, a map, inventory and more

1000 W Golf Road
Hoffman Estates, IL 60169

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Sales: 847-278-4293

Used Cars: 847-348-8758

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Mercedes-Benz of Hoffman Estates

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

1213 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This is how a dealership should be ran!

Reviewed by audionutmikeNovember 28, 2023

This is how a dealership should be ran! I bought online from Arizona and Abe made me feel 100% confident from the very beginning. He was always available, answered every question and I feel he was 100% honest in representing the car. When I arrived to pick it up and drive it to AZ everything was exactly as discussed. The car was impeccable and the couple detailing issues I noticed were immediately taken care of. Jose was great with setting up my mercedesme account and walking me through all the technical wizard of the car. Absolutely exemplary service by everyone! I could not be happier with the car and with the dealership! Highly recommend them to anyone

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Helpful and friendly.

Reviewed by mosheikh78690November 28, 2023

Helpful and friendly. Helped me a lot with my trade in and getting me the new car.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Well I purchased 2 vehicle one for my business 2024

Reviewed by ZZRNovember 25, 2023

Well I purchased 2 vehicle one for my business 2024 Sprinter 3500 cargo Van Dominic Connolly was sells man for Sprinter he was very good what he does if you need cargo van call Dominic. He got me approve with in 2 hours while i drove there all paperwork was ready to sign. Signed in 30 minutes went home in cupel hours they delivered Van. 2nd Vehicle I purchased is 2024 GLE 350 for this one Peter Fiorita help me he very professional and respectful. I did purchase GLE online Peter went with over the phone explains all details. Thank you Peter. There's two more person involved for this purchase one of them financial genius Charlie Trauscht it wouldn't happen without him he got me best rate and very good discount on extended warranty for Sprinter and GLE 350 for GLE I got approved 15.3% but Charlie did some phone calls find me best option. After all paperwork most people go to another genus man and his name is Jose Garcia he shows you all features, Mercedes app to your phone he goes with you detail by details Thank you guy's and Mercedes-Benz of Hoffman Estates you got very nice team. I recommend to everyone who want to buy Mercedes firs visit Mercedes-Benz of Hoffman Estates...

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate the opportunity to earn your business.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Hoffman Estates

Mercedes-Benz of Hoffman Estates | For A Great Experience

Since 1975 luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you your needs and your expectations of how a customer should be treated when purchasing a vehicle. It means from the moment you walk through the door we welcome you with tailored-to-you services and exclusive amenities you simply won't find at other dealerships. It's the difference between service and being served.

Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company

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