1000 W Golf Road
Hoffman Estates, IL 60169

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Sales: 847-278-4293

Used Cars: 847-348-8758

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Mercedes-Benz of Hoffman Estates

Overall Rating:

4.8 (out of 5)

94% recommend this dealer

1259 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great experience as soon as I walk in every one was

Reviewed by Gabriela from Lindenhurst January 29, 2025

Great experience as soon as I walk in every one was friendly and helpful. I recommend this dealership 100%

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you for sharing your five stars experience with Mercedes-Benz of Hoffman Estates.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I was emailing with Steve Meloney in sales and I highly

Reviewed by AJJanuary 23, 2025

I was emailing with Steve Meloney in sales and I highly recommend dealing with him if you're in the market for a Mercedes. He was very friendly, open, and honest. The E-class I was looking at had just sold before I contacted them, so I wasn't able to make a deal, but Steve was great to work with and replied back to my emails right away. You should ask for him by name if you want a hassle-free experience.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate your feedback on our team member and maybe next time we will have your perfect fit of a vehicle.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I was emailing with Steve Meloney in sales and I highly

Reviewed by AJ from Chicago, ILJanuary 23, 2025

I was emailing with Steve Meloney in sales and I highly recommend dealing with him if you're in the market for a Mercedes. He was very friendly, open, and honest. The E-class I was looking at had just sold before I contacted them, so I wasn't able to make a deal, but Steve was great to work with and replied back to my emails right away. You should ask for him by name if you want a hassle-free experience.

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mercedes-Benz of Hoffman Estates

Mercedes-Benz of Hoffman Estates | For A Great Experience

Since 1975 luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you your needs and your expectations of how a customer should be treated when purchasing a vehicle. It means from the moment you walk through the door we welcome you with tailored-to-you services and exclusive amenities you simply won't find at other dealerships. It's the difference between service and being served.

Mercedes-Benz of Hoffman Estates | A Zeigler Auto Group Company

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