Mercedes-Benz of Chicago in Chicago including address, phone, dealer reviews, directions, a map, inventory and more

1520 W North Ave
Chicago, IL 60642

Get Directions

Sales: 312-628-4500

Used Cars: 312-628-4500

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 6:30am – 7:00pm
Tue 6:30am – 7:00pm
Wed 6:30am – 7:00pm
Thu 6:30am – 7:00pm
Fri 6:30am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Mercedes-Benz of Chicago

Overall Rating:

4.8 (out of 5)

95% recommend this dealer

1346 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I worked with Joanna who is an exceptional salesperson.

Reviewed by trsairDecember 01, 2023

I worked with Joanna who is an exceptional salesperson. The SL I was interested in was on a recall and frustratingly on a stop sale order for 3 months..Joanna communicated the progress effectively and even provided a loaner to fill in the gap..on the day of the purchase, paperwork and car was ready to go beforehand and I was done under an hour. Finance Manager Roy also deserve praise for customer service and efficiency..5/5 great dealership..

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Joanna did an excellent job for us with great follow-up

Reviewed by tknauffNovember 27, 2023

Joanna did an excellent job for us with great follow-up and attention to detail. I highly recommend her.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Joanna was great.

Reviewed by JP14November 26, 2023

Joanna was great. Provided me with several options and I was able to find the perfect fit.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Chicago

Mercedes-Benz of Chicago offers the ultimate shopping experience. With over 300 vehicles in stock and a comfortable and modern indoor showroom finding your next vehicle at Mercedes-Benz of Chicago is both convenient and fun!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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