Mercedes-Benz of Marietta in Marietta including address, phone, dealer reviews, directions, a map, inventory and more

A member of the family

810 Cobb Pkwy S
Marietta, GA 30060

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Sales: 866-475-0263

Used Cars: 866-475-0236

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Mercedes-Benz of Marietta

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

403 total reviews

Showing the most recent reviews from and DealerRater.

5.0 (out of 5)

UPDATE to: Opportunity to correct a mistake.

Reviewed by Ms. Jenkins from Atlanta, GASeptember 10, 2021

UPDATE: Mercedes-Benz of Marietta corrected the odometer reading on my purchase documents, submitted the corrected information to the title/tag office, and filled up my gas tank for the inconvenience of having to drive 40 minutes back to the dealership. Thank you for keeping your word and correcting the error. I've adjusted my rating from 2 to 5 stars.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, we are glad we could help! If you need more help, our team is available to talk -- safe travels!

Overall Facilities 4

Customer Service 5

Buying Process 4

Quality of Repair 5

Maximum rating = 5

2.0 (out of 5)

Opportunity to correct a mistake.

Reviewed by Ms. Jenkins from Atlanta, GASeptember 05, 2021

Comment At this time yes I would recommend this dealership because Rita (went on the test drives) was very nice and I want to give the dealership a chance to correct their mistake reporting incorrect odometer mileage. The 2 star rating reflects my overall experience including the odometer issue I noticed right after I left the dealership. I test drove 2 cars but should have made sure I checked the odometer on the car I purchased before signing. That was an error on my part. I would no longer recommend them if they are not willing to report the actual mileage on the car. An updated comment, rating/recommendation will be made after they've had a chance to correct the issue. Less than a mile after leaving the dealership, I pulled into the gas station on my right to make a call. During that call I talked about my new car and was asked how many miles my car has on it? That's when I realized I didn't check it before signing because it was already reading 62,000+ miles when I looked down to read it. Not bad mileage for a 2017, so that is not the issue. I pulled the car fax and the last reported mileage is 61,898; but, the dealership listed the mileage as 61,705 on my documents. That alone is a difference of 193 miles; but, the car was already over 62,000 miles when I was at the gas station less than a mile away after leaving with my purchase. Since it was only a few hundred miles and that doesn't effect the value of the car, I thought it was a simple mistake and I was exhausted so I went home to sleep. Later, I pulled out their AutoNation used vehicle 5 day/250 mile (whichever comes FIRST) Money-back guarantee and then I realized the car was already more than 300 miles over the 61,705 miles the dealership listed on my documents. Therefore, their AutoNation Money-Back Guarantee was already invalid (exceeded due to incorrect mileage) BEFORE I even left the dealership according to the documents ​they typed up. The dealership was already closed at this time; but, fortunately it has been less than 24 hours since my purchase so I will call when they are open in a few hours and ask them to correct the odometer reading mistake. (I noticed the previous reviewer talked about her trouble getting through on the phone and would rather email the GM. I hope that will not be my experience as well.) Huge lessons learned. I am buying a car for my kids next weekend, I will be well rested or I won't shop and I will take a picture of the odometer to check against the documents before I sign. If it was just an honest mistake as I believe it to be and they make the correction in a reasonable amount of time; I will continue to recommend them and update the 2 star rating of my overall purchase experience. To be continued..

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Ms. Jenkins, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 783-5171 to discuss what we can do to help.

Overall Facilities 4

Customer Service 2

Buying Process 2

Quality of Repair 2

Maximum rating = 5

5.0 (out of 5)

A Very Satisfied Customer

Reviewed by Roger Wood from Vinings, GAJune 24, 2021

My Service Representative (Dietrick Houston) is simply outstanding in every way. He ensures my satisfaction on every visit and repair. I?m hoping this survey response accrues direct benefit to his performance (and to involved service repairmen). Also, the customer wait area is superb: open, clean, and well attended.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Roger, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Marietta! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Mercedes-Benz of Marietta

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

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