Albany Motorcars in Albany including address, phone, dealer reviews, directions, a map, inventory and more

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805 E Oglethorpe Blvd
Albany, GA 31705

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Albany Motorcars

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.4 (out of 5)

16 out of 19 people said they would recommend this dealer

2 (out of 5)

Not happy with this dealership

Reviewed by Frederick M Dowell in Sylvester, GaJune 24, 2020

I had my GL 450 serviced on 4/17/20 for a RPM sensor problem and the repair was $441. Now here it is a little over two months and the ABS light comes on again. I called and was told it probably is another sensor that is bad. After I get this fixed I will be selling my vehicle because I don't trust Albany Motorcars.

Customer Service 3

Buying Process N/A

Quality of Repair 2

Overall Facilities 4

Maximum rating = 5

1 (out of 5)

AVOID!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Reviewed by Shirelle Cromartie in TallahasseeApril 17, 2019

Not a great experience at all. Drove all the way from Florida to purchase a vehicle . I called before I went to make sure the price on the car was correct and was told it was and Derrick scheduled me an appointment. Got there and they told me that the price on the car was wrong and that it would be more than was listed on their website and every other website you can visit to shop around. (I could take a legal route considering that they purposely false advertised and used the bait and switch trick, I may even consider it.) That was only the beginning. I ended up getting the car anyway because it was what I really want to do. After being there all day, (I got there at 12pm and didn't leave until 6pm), I left the lot with the car. I also traded in my previous car which came with 2 keys. Before I left the lot, I was given only one key. My salesman Jody told me that the previous owner was mailing over the key and he would send it to me as soon as possible. Later the next week, I got a call from Cricket saying that they had me sign the wrong power of attorney form and I needed to sign a different one so that they could get my registration processed. I was out of town when she call so you can imagine how much of an inconvenience that was . I got the paper signed and sent back to Cricket. I also asked Cricket about the additional key to my car and she told me that it had been mailed and I should receive it soon. It was then a weeks later and I had not received a key and my previous lender was still debiting funds out of my account because Albany Motorcars hadnt sent the payoff check yet (i was told it could take 20 days and it was already a week over. I called and spoke with Nick who said he was going to call the home office as soon as he got out of meeting and call me back. He never did. So I sent Jody (my sales person) an email in regards to my concerns. Coincidentally, they had mailed the check that same day (only because I called) . So finally the payoff check was being sent. In my email I also asked Jody about the key to the car, he said the lady called him and told him she couldn't find it and I told him Cricket told me otherwise. I asked him would they consider covering the cost of getting me an additional key made and without even checking or offering some type of compensation he immediately said no. You would think that is the least they can do considering all of the other mess ups along the way. Avoid this dealership at all cost, it is not worth the headache or time. Lesson learned!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Honest and Easy To Deal With!

Reviewed by IowaBenz in Okoboji, IANovember 23, 2015

I worked with Steve Johnston and purchased a Mercedes sight un seen. He was more than helpful getting me all the info and helping get the car set up for shipping. They are honest fair and awesome to deal with. I have never me them but it went very smoothly in a less than ordinary transaction.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Albany Motorcars

Albany Motorcars in Albany, GA, is the area's premier Mercedes-Benz car and SUV dealer. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as an Albany new car dealer, we enjoy the challenge of meeting and exceeding those standards each and every time. If you are in the Tifton, Valdosta, or Leesburg area, allow us to demonstrate our commitment to excellence at our Albany Mercedes-Benz Dealership!

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