2383 Willow Oak Dr
Wesley Chapel, FL 33544

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Sales: 855-897-7379

Used Cars: 855-899-4655

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Reviews of Mercedes-Benz of Wesley Chapel

Overall Rating:

4.2 (out of 5)

88% recommend this dealer

1105 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

First class operation!

Reviewed by Jbender17129November 28, 2025

First class operation! Excellent experience with outstanding, sincere associates. Through explanation of the vehicle operation and financing seamless.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I came in an early Friday morning and Alaina Thomas was

Reviewed by WedneyNovember 10, 2025

I came in an early Friday morning and Alaina Thomas was the one who assisted me along the way. The professionalism and the communication is what stood out the most. I ended up leaving my newly purchased CLS 450 behind because of travel arrangements and additional updates needing to be done to the vehicle and Alaina updated me every day of the status of my vehicle WHILE she was away on vacation. This definitely gave me peace of mind. I am very happy that I drove in from Orlando to have purchased my car at this location—she's the best!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Wedney, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Wesley Chapel! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Absolute wonderful dealership.

Reviewed by Samlong6572November 10, 2025

Absolute wonderful dealership. The sales person was respectful of my time I had he didn’t try to oversell me and I absolutely love the car I bought. Thank you Ibrahim Alghanim!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Wesley Chapel! Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Wesley Chapel

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

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