501 Airport Road South
Naples, FL 34104

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Sales: 877-534-0412

Used Cars: 866-961-9924

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Mercedes-Benz of Naples

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

1898 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Scott is my service advisor and is very knowledgeable and

Reviewed by Dorothy Passini from Marco Island, FLJanuary 23, 2026

Scott is my service advisor and is very knowledgeable and helpful. I call him and he returns my calls immediately and gets the ball rolling. I?ve never had any issues with Naples Mercedes. Highly recommend.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Dorothy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

5.0 (out of 5)

We came here for yearly service.

Reviewed by Lisa Casey from Naples, FloridaJanuary 23, 2026

We came here for yearly service. Service advisor Randy H is very knowledgeable and professional. The loaner process was easy. The video the service technician was great!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Lisa, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Maximum rating = 5

5.0 (out of 5)

My service adviser, Skye, was fabulous.

Reviewed by Denny Ramey from Columbus, OhioJanuary 19, 2026

My service adviser, Skye, was fabulous. She took the time to walk. E through issues I felt confident in her trustworthiness. I was also impressed with the video of the work the mechanic did in checking my car. And, finally, they washed my car inside and out once the work was completed.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello Denny, thank you for your kind review; we are happy to pass along your comments to Skye here at Mercedes-Benz of Naples! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

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Maximum rating = 5

About Mercedes-Benz of Naples

Mercedes-Benz Of Naples is all about customer satisfaction. Whether you're coming in to shop for the vehicle of your dreams or scheduling an oil change we strive to exceed our customer's expectations.

Our goal is to establish a long term relationship with each and every one of our customers. And that starts by training all of our employees at Mercedes-Benz of Naples to treat every customer with courtesy and respect. We know your time is valuable and we'll never take you for granted. It's not about us it's all about you the customer that makes Mercedes-Benz of Naples a great place to shop for a new luxury vehicle or pre-owned vehicle.

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