1200 Nw 167th St
Miami, FL 33169

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Sales: 866-405-8179

Used Cars: 866-506-1222

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Reviews of Mercedes-Benz of Miami

Overall Rating:

4.2 (out of 5)

87% recommend this dealer

1564 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The staff was friendly.

Reviewed by IleanaherreraNovember 21, 2025

The staff was friendly. Listen to all my concerns. Treated me well. The leadership was clean and spacious.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Car repairs that caused me over 9k, which was not easy to

Reviewed by Toni Tookes from Miami, FLNovember 09, 2025

Car repairs that caused me over 9k, which was not easy to get. After picking up the car there was a noise heard that wasn't heard prior to the repairs. I tried calling the Advisor that was taking my regular Advisor place that day, left a message and never received a call back. Attempts were made to reach my regular Advisor and no call back was received. Trying to get rid of this car, even though it's going cost me more, but at least I will NEVER gave to deal with a Mercedes or Mercedes of Miami!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hello Toni, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great customer service and solving my issue With my

Reviewed by Timoni W from Miami, FlOctober 29, 2025

Great customer service and solving my issue With my vehicle. I had a sensor problem that two services couldn?t solve and finally it was fixed

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi Timoni, thank you for your kind words! We are thrilled to hear that our team was able to solve your vehicle issue. Providing exceptional customer service is our top priority, and we are glad we could help get you back on the road. Thank you for choosing our business!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mercedes-Benz of Miami

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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