10701 Southwest 211 Street
Miami, FL 33189

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Sales: 855-595-5375

Used Cars: 855-595-5767

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Mercedes-Benz of Cutler Bay

Overall Rating:

5 (out of 5)

99% recommend this dealer

3740 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Hector Fernandez at Mercedes-Benz of Cutler Bay provided

Reviewed by Carlos M Gutierrez, Ph.D. from Miami, FLNovember 25, 2025

Hector Fernandez at Mercedes-Benz of Cutler Bay provided exceptional professionalism and outstanding service during my lease experience yesterday. He was attentive, knowledgeable, and genuinely committed to making the entire process smooth and stress-free. Hector took the time to answer every question clearly and ensured I felt confident and well-informed at every step. His dedication and courteous approach truly set him apart and made my visit a pleasure. Carlos M Gutierrez, Ph.D.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Alfredo Guillen, Lead Sales Manager 305-251-0345 Alfredo.guillen@mbcutlerbay.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Our experience with Mercedes and with Janyll Henriquez

Reviewed by missle13November 19, 2025

Our experience with Mercedes and with Janyll Henriquez was amazing! She was extremely helpful along every step of the way and made the buying process for us super smooth and easy. Definitely recommend for anyone looking at any of the cars they have available no matter the make.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alfredo Guillen, Lead Sales Manager 305-251-0345 Alfredo.guillen@mbcutlerbay.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had the most wonderful experience with Michael Valdes

Reviewed by amylove1989November 03, 2025

I had the most wonderful experience with Michael Valdes over the last week. He is AMAZING and goes above and beyond to make the buying experience so easy. We live in Alabama and had our eye on a vehicle that we knew we wanted! He worked with us from the time he answered the phone and showed us the vehicle on face time. We arrived at the dealership Saturday a week later and the entire experience was amazing. The planned purchase was for my daughter about to be 16.. and he had a huge bow and plaque with congrats.. HOW SWEET! Michael is your man if you are even thinking about a purchase! So very knowledgable, professional, and all about the best for the customer! The dealership was amazing and everyone we encountered was super professional, courteous and welcoming. Our insurance and finance gentlemen were amazing as well! Thank you all for a great experience! We will definitely be back and spread the word regarding our experience.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Alfredo Guillen, Lead Sales Manager 305-251-0345 Alfredo.guillen@mbcutlerbay.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Cutler Bay

Mercedes-Benz dealership in Cutler Bay, FL Mercedes-Benz of Cutler Bay is the state's southern most Mercedes-Benz dealership. We are uniquely positioned to service drivers from Homestead, South Miami, Pinecrest and Kendall. We offer 200,000 square feet of space for our dealership, which has a resort like environment. While you are waiting for your vehicle's service appointment to be complete, you can enjoy a coffee, soda, or juice from our beverage bar; relax in our expansive seating area; and explore the many offerings in our boutique. We also have a convenient area set aside so you can take advantage of our free Wi-Fi. If you still have places to go, you can also use our courtesy shuttle or loaner vehicles so you don't miss any important meetings or appointments. We have a wide range of Mercedes-Benz vehicles available. Even if you don't know exactly what model you are interested in, we will help you find your perfect match. There are many different options to choose from in the Mercedes-Benz lineup, but our expert sales staff knows exactly what each model has to offer. Our dealership is designed to help make sure you are comfortable and relaxed during your visit. From the moment you arrive to the moment you drive away, we will help make sure you're having a pleasant experience.If you are bringing in your Mercedes-Benz for a service appointment, we offer several different areas for your to wait for the service to be completed. We have a TV sitting area, tables where you can set up a laptop, and a quiet area for reading. This might be the first service center that you look forward to visiting. Whether your vehicle needs a tire rotation or you are looking to invest in a new vehicle, Mercedes-Benz of Cutler Bay is here for you! We are your one stop shop for all things Mercedes-Benz. We even have a boutique for all the Mercedes-Benz accessories and merchandise you could want. Our dedicated team is always just a call or click away. Visit us today!

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