15461 S Tamiami Trail
Fort Myers, FL 33908
Sales: 888-405-8279
Used Cars: 877-920-3276
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Fort Myers, FL that carry Mercedes-Benz
Overall Rating:
4.8 (out of 5)
92% recommend this dealer
1239 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Purchased a GMC Yukon with 14k miles 10/25/25.
Purchased a GMC Yukon with 14k miles 10/25/25. Vehicle was backed in the parking space for “ease” of getting out for the test drive and also backed in again after the test drive. Our salesperson JW was so nice, we thought wow - what a great experience. UNTIL…after we returned home, the car bottomed out going over a speed bump. Crawl under the back of the car to see an aftermarket lowering kit had been added, giving a 2 inch or so ground clearance on the lowering arms attached to the rear axle area. This should have been disclosed at the time of purchase. We have no idea if it’s installed correctly and could be/is a safety hazard. May even void the GM warranty. Now, we are realizing all the backing in for customer convenience was actually to hide the fact there were aftermarket parts installed. Hard to notice when it’s backed up to landscaping. Reached out to the dealership who stated that they did not have to disclose due to GM installing the parts new at original purchase. No safety concerns or warranty concerns. We called the original selling dealer who confirmed by pulling the history, they did not install the aftermarket products to lower the vehicle. If it truly was installed by GM, why the deceitful behavior. Why not disclose it at purchase. Shame on me for not crawling on the ground to look under a vehicle that is practically brand new. Never trust that people will do the right thing. Lesson learned! Would not recommend purchasing anything from Mercedes of Ft. Myers and have filed a claim against them with the Better Business Bureau. FOLLOW UP TO DEALER RESPONSE: My husband spoke directly with the GM (Chris) before I posted this in hopes the dealership would fix the issue. The GM told my husband that the Dealership is not obligated to nor will they take action. This response is what caused the BBB complaint and this review.
Dealer Response
Julie, Thank you for taking the time to leave us this feedback. We would appreciate the opportunity to speak with you more about this situation. Please reach out to our General Manager at (800) 351-7403 when you have a chance. Thank you, and we look forward to hearing from you.
Maximum rating = 5
Nero took good care of helping me get into my new car,
Nero took good care of helping me get into my new car, highly recommended!! And can’t wait to send friends and family.
Dealer Response
Thank you for choosing Mercedes-Benz of Fort Myers for your new car! We are thrilled to hear that Nero provided you with an excellent experience. We appreciate your recommendation and can't wait to see you again!
Maximum rating = 5
From start to finish everyone was great, it was a no
From start to finish everyone was great, it was a no pressure sales deal. That works for me the whole team was great. My salesman Grant F. Is fantastic. First time a finance manager was considerate and told me the product value adds that were tailored to my needs. Intent sales contact Rebecca.was fantastic
Dealer Response
Thank you for sharing your positive experience with us! We are thrilled to hear that our team provided you with exceptional service. It's our goal to make sure our customers are completely satisfied, and we're glad to know that our team exceeded your expectations. Thank you for choosing our business, and we hope to work with you again in the future!
Maximum rating = 5
The dealership experience should be simple and straightforward. That's why each of our vehicles features a Sonic Price.This means that the prices we show are:* Based on the selling price of identical vehicles in our community.* Accurate and in line with what you've likely researched.* A great way to eliminate the time-consuming back-and-forth negotiation process. Best of allWe are one of the best places in America to shop for a car. We treat our customers like they want to be treated. We believe you should lead the buying process.
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