620 Washington Ave
North Haven, CT 06473

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Mercedes-Benz of North Haven

Overall Rating:

4.2 (out of 5)

95% recommend this dealer

1313 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I dropped my car off for the 50,000 mile Service.

Reviewed by kimberly.zichichiJanuary 12, 2026

I dropped my car off for the 50,000 mile Service. It was done in a timely manner. The rep had attention to details I mentioned. My car was spotless afterward.was very pleased with the service seronf

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for choosing Mercedes-Benz of North Haven. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Team at Mercedes-Benz of North Haven

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Good service, they kept my car in freezing cold and my

Reviewed by DharshansmJanuary 08, 2026

Good service, they kept my car in freezing cold and my car accumulated with frozen ice , I didnโ€™t like that.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! The Team at Mercedes-Benz of North Haven

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Sale man Jason and financial lady are very kind ๐Ÿ˜๐Ÿ˜๐Ÿ˜.

Reviewed by BemunJanuary 01, 2026

Sale man Jason and financial lady are very kind ๐Ÿ˜๐Ÿ˜๐Ÿ˜.The man help us set up App very nice too. Two lady in receptionist , I donโ€™t know their รฑames.One tall and 1 short.The short ones, she needs to improve her skills with the attitude to service customers.Thanks.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Team at Mercedes-Benz of North Haven

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of North Haven

Mercedes-Benz of North Haven is your premier retailer of Mercedes-Benz vehicles. Serving all regions of the state and beyond they'll help you drive off in the New or Certified Pre-Owned vehicle of your dreams for less than you ever dreamed possible.

With their seasoned staff Mercedes-Benz of North Haven strives to be at the forefront of customer care providing clients an impeccably memorable luxury car buying and service experience.

For more information visit mbofnorthhaven.com

What's better than a Mercedes-Benz? A Mercedes-Benz from Mercedes-Benz of North Haven.

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