620 Washington Ave
North Haven, CT 06473
Sales: 203-902-3814
Used Cars: 203-902-3853
Sales Department
| Sun | Closed |
| Mon | 8:30am – 7:00pm |
| Tue | 8:30am – 7:00pm |
| Wed | 8:30am – 7:00pm |
| Thu | 8:30am – 7:00pm |
| Fri | 8:30am – 6:00pm |
| Sat | 8:30am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | Closed |
See all dealerships near North Haven, CT that carry Mercedes-Benz
Overall Rating:
4.2 (out of 5)
95% recommend this dealer
1310 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Communication through out the repair process was very
Communication through out the repair process was very good. Loaner was appreciated given that my car was in service for 8 days. Pricing was fair. Video of inspection was great. Serious problems were fixed. My original complaint of knocking remains unresolved. Knocking persists.
Dealer Response
Thank you for taking the time to share your experience. If you would like to further discuss your visit, Peg, feel free to contact us at your convenience. The Team at Mercedes-Benz of North Haven
Maximum rating = 5
Mauro motors tried to pad a warranty service with
Mauro motors tried to pad a warranty service with additional labor to replace a part that was going to be removed as part of the warranty service. They also have multiple prices for parts. They charged me 255.00 each for rear springs to be installed during a warranty rear subframe replacement even though they sell the same spring for 118.00 each on their online retail store. When brought to their attention, they would not allow me to buy the springs from their online retail store and have them install it. They also tried to replace the entire rear exhaust for $1,700.00 during the same service when it only needed a gasket. They are crooks and try to take advantage of their customers. Go elsewhere!
Dealer Response
Paul, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. The Team at Mercedes-Benz of North Haven
Maximum rating = 5
Bought a preowned GLC and process was efficient as I
Bought a preowned GLC and process was efficient as I needed it to be. PJ was great at taking care of things and I was able to take delivery of the vehicle in the narrow window that was most convenient for me. Great job all-around.
Dealer Response
Thanks for sharing about your experience with Mercedes-Benz of North Haven. We appreciate your business and hope to see you again soon! The Team at Mercedes-Benz of North Haven
Maximum rating = 5
Mercedes-Benz of North Haven is your premier retailer of Mercedes-Benz vehicles. Serving all regions of the state and beyond they'll help you drive off in the New or Certified Pre-Owned vehicle of your dreams for less than you ever dreamed possible.
With their seasoned staff Mercedes-Benz of North Haven strives to be at the forefront of customer care providing clients an impeccably memorable luxury car buying and service experience.
For more information visit mbofnorthhaven.com
What's better than a Mercedes-Benz? A Mercedes-Benz from Mercedes-Benz of North Haven.
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