2010 E Garvey Ave S
West Covina, CA 91791

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Sales: 844-987-2618

Used Cars: 844-987-2618

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Mercedes-Benz of West Covina

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

1501 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I do not like change my sevice advise and oil change is

Reviewed by APLC48January 16, 2026

I do not like change my sevice advise and oil change is too expence than BMW

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Jose's part was fine - I was not happy with the washing

Reviewed by JBORDENAVEJanuary 16, 2026

Jose's part was fine - I was not happy with the washing of the car - the windows were really smeared and could have been better. Also - last I remember in the past B service included new wipers. Maybe not so much now. Also the comments about the mounts have been really inconsistent. I understand they are recommending them but it would help to know the current and expected life span to make a decision.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We are very happy to hear that Jose provided you with such a positive experience. Please don't hesitate to reach out if you need any further assistance, we are always happy to help!

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

1, He raised price whenever he wanted (he offered $785

Reviewed by zhanghelen2004January 16, 2026

1, He raised price whenever he wanted (he offered $785 for battery and $250 A service but he raised to $895 and $389 plus 3% credit card fee without ahead notice when I presented a promotional card); 2, he strongly persuaded for service which my car only total 20,000milege and only 2,000 miles driven from last service; I wanted to be kind accepted service but he didn't even check tires' air which they are only 35/36; (the promotion card offered $300 off for any service of $500, so only battery service is already qualified but I added A service because he persuaded.) 3, he gave me bad attitude at first when I got my car and tried to looked around since at beginning I mentioned do not create scratches since the last time of bad experience, but he stopped me look around the car and raised voice. When I saw dirty marks at driver side door and lot of marks dimples guess they might NOT left safety belt buckle in proper, he was in even worse attitude just mopped dirt/not very well and buckle marks/dimples are still there (I have not checked the car well yet like wheeling or other side of body).

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of West Covina

In addition to providing the drivers of West Covina, California with a cornucopia of new GLS, C-Class, AMG®, E-Class, GLA vehicles and per-owned cars, we at Mercedes-Benz of West Covina are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Mercedes-Benz lease and financing experts.

Ready to buy? Get a price quote before visiting the dealership.

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