2010 E Garvey Ave S
West Covina, CA 91791

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Sales: 844-987-2618

Used Cars: 844-987-2618

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Mercedes-Benz of West Covina

Overall Rating:

4.5 (out of 5)

87% recommend this dealer

1378 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

They do a great job.

Reviewed by SCLOPEZDecember 03, 2025

They do a great job. I appreciate how they help me out, offer me the best prices.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

HORRIBLE SERVICE DEPARTMENT.

Reviewed by Garcia626December 02, 2025

HORRIBLE SERVICE DEPARTMENT. I do not feel safe with my car being worked on here as I do not trust them anymore. While the service advisors are always pleasant, the actual service technicians have made errors more times than I can count. They also do not do the actual work specified. Their "complementary inspection" report showed they checked the brakes and they were good when in fact they were completely worn out. They just copied and pasted from a previous visit. I won't even bring my car here for warranty work anymore as it is just that bad.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The sales and manager were very professional and patient,

Reviewed by debbiewang8868December 02, 2025

The sales and manager were very professional and patient, and the car was a beautiful design.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thanks for your feedback on your recent visit to Mercedes-Benz of West Covina. It's great to hear that we were able to assist you and that you had such a positive experience.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of West Covina

In addition to providing the drivers of West Covina, California with a cornucopia of new GLS, C-Class, AMG®, E-Class, GLA vehicles and per-owned cars, we at Mercedes-Benz of West Covina are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Mercedes-Benz lease and financing experts.

Ready to buy? Get a price quote before visiting the dealership.

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