Mercedes-Benz of Walnut Creek in Walnut Creek including address, phone, dealer reviews, directions, a map, inventory and more

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1301 Parkside Dr
Walnut Creek, CA 94596

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Sales: 800-909-5691

Used Cars: 800-909-5614

Hours Toggle

Sales Department

Sun 11:00am – 7:00pm
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 7:00pm
Sat 8:00am – 5:00pm

Reviews of Mercedes-Benz of Walnut Creek

Overall Rating:

4.6 (out of 5)

92% recommend this dealer

680 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

New Car

Reviewed by Tanicka Daley from Milpitas, CAJune 27, 2021

I worked with Bao online and was able to meet him in person at the dealership. He was very personable and made the purchase easy.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Mrs. Nancy Koo

Reviewed by Nancy Koo from Danville, CAJune 26, 2021

My sales representative, OMAR KHAN, made everything smooth and easy. I had dealt with Omar almost 3 years ago, i.e. Oct. 21, 2018, when I bought my 2018 C300 Sedan. He sent me an email a few weeks ago, inviting me to see the new 2021 C300 Sedan. When I came in on June 24, Omar showed me the car. I decided to turn in my 2018 car and get the 2021 sedan. I am very happy with it, although I miss my CD player in my previous car.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

3.5 (out of 5)

Good Service

Reviewed by Jun Zarate from Brentwood, CAJune 26, 2021

I brought my car in this dealership quite a few times for periodic maintenance, minor repairs, or other services. To be honest, my experience with this dealership was inconsistent. Sometimes the experience was great, sometimes it?s mediocre so I don?t know what to write. Overall, consistency is the key. Thanks.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for leaving feedback. Please reach out to us at (844) 896-1941 so we may identify ways to improve your experience.

Overall Facilities 4

Customer Service 3

Buying Process N/A

Quality of Repair 4

Maximum rating = 5

About Mercedes-Benz of Walnut Creek

We are a Sonic Automotive Premier Dealership and strive every day to make your experience with us exceptional and unforgettable. Our mission is to be one of America's best places to shop for and service your vehicles. Our dealerships offer a variety of amenities from new and used vehicle sales warranties extended warrantiescollision repair parts replacement financing and auto insurance. Best of all we offer our Sonic Price on each every vehicle we sell. Sonic Price is based on the actual selling price of similar vehicles in our market. SonicPrice is your assurance that you are being an accurate informed and honest price you can trust.

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