1301 Parkside Dr
Walnut Creek, CA 94596
Sales: 800-909-5691
Used Cars: 800-909-5614
Sales Department
| Sun | 9:00am – 8:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Walnut Creek, CA that carry Mercedes-Benz
Overall Rating:
4.3 (out of 5)
88% recommend this dealer
1485 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I want to give a special shout out to BAO CUSTOMER
I want to give a special shout out to BAO CUSTOMER SERVICE WAS EXCELLENT STAYED IN CONTACT THROUGHOUT THE WHOLE PROCESS. MAKE SURE I WAS COMFORTABLE WITH THE SALE AND MAKE SURE EVERYTHING RAN SMOOTH VERY MUCH APPRECIATED AND WILL BE DOING BUSINESS AGAIN IN THE NEAR FUTURE THANKS BAO
Dealer Response
Justin, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.
Maximum rating = 5
Everything went smooth until it came to the financing
Everything went smooth until it came to the financing guy. I was able to do most of the paperwork and credit application online prior to my appointment time. My sales guy was great to work with. He got a lot done before I arrived. He took his time with me with the test drive and going over the features and controls. Then, we waited, nearly 3 hours for the finance guy. If it wasn’t for us being nearly done with the deal and everything else going smoothly, I would’ve walked. We, my wife and were so annoyed we rushed through in the dude’s office, didn’t add anything, just wanted to get home.
Dealer Response
Hello, Thank you for leaving this feedback. We regret to hear that your experience was anything less than exceptional, and we would appreciate the opportunity to speak with you directly about your visit. Please reach out to us at (844) 896-1941 or email our Customer Relations Manager, Aimee, at Aimee.Schmidt@mbofwalnutcreek.com at your earliest convenience.
Maximum rating = 5
Excellent service!
Excellent service! Wonderful salesperson and attention to customer satisfaction and needs, and very beautiful showroom!
Dealer Response
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Walnut Creek. We can't wait to see you again, have a great day.
Maximum rating = 5
We are a Sonic Automotive Premier Dealership and strive every day to make your experience with us exceptional and unforgettable. Our mission is to be one of America's best places to shop for and service your vehicles. Our dealerships offer a variety of amenities from new and used vehicle sales warranties extended warrantiescollision repair parts replacement financing and auto insurance. Best of all we offer our Sonic Price on each every vehicle we sell. Sonic Price is based on the actual selling price of similar vehicles in our market. SonicPrice is your assurance that you are being an accurate informed and honest price you can trust.
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