3000 E Capitol Expy
San Jose, CA 95148

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Sales: 855-854-6124

Used Cars: 855-845-9665

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Reviews of Mercedes-Benz of San Jose

Overall Rating:

4.4 (out of 5)

89% recommend this dealer

1034 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Thieves in the finance department led by Kyle.

Reviewed by samsaforestNovember 25, 2025

Thieves in the finance department led by Kyle. He has stolen my money. Criminals. Avoid this dealership.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Hello.

Reviewed by sfmanolisNovember 08, 2025

Hello. My experience was the best ever. The sales team was outstanding and knowledgeable. Friendly service and accommodating. The transfer made simple and the car is great. Thank you.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

So easy to work with- they listen and understand you and

Reviewed by Kayvon Kordestani from San Jose, CANovember 03, 2025

So easy to work with- they listen and understand you and treat you with respect. I highly recommend this dealership for all your automotive needs.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mercedes-Benz of San Jose

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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