Mercedes-Benz of San Jose

Mercedes-Benz New Car Dealership in San Jose, CA

3000 E Capitol Expy
San Jose, CA 95148

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Sales: 855-854-6124

Used Cars: 855-845-9665

Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm
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Reviews of Mercedes-Benz of San Jose

Overall Rating:

4.4 (out of 5)

89% recommend this dealer

1036 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

Rayan, the sales person was great, but finance part not

Reviewed by Shala Mostoufi from Sacramento, califJanuary 26, 2026

Rayan, the sales person was great, but finance part not good. Too long of waiting for finance that made me to be 4 hours to be on the road since I was from out of town.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Shala, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (408) 214-3009. We hope to hear from you.

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

Mercedes San Jose delivering a great vehicle, at an

Reviewed by James Jurand from Stockton,CaliforniaDecember 18, 2025

Mercedes San Jose delivering a great vehicle, at an affordable price, including a service program and customer service. I bought a 550 GL and the process was smooth.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hello, we appreciate you taking the time to leave us a response, James! If you ever need help, just give us a call. Happy motoring!

Overall Facilities N/A

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Maximum rating = 5

2.0 (out of 5)

Thieves in the finance department led by Kyle.

Reviewed by samsaforestNovember 25, 2025

Thieves in the finance department led by Kyle. He has stolen my money. Criminals. Avoid this dealership.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hello, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of San Jose

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation

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Want more details on Mercedes-Benz vehicles?

Mercedes-Benz

AMG GLC 43, AMG GLE 53, C-Class, CLA 250, CLE 300, E-Class, EQB 300, EQE 350, G-Class, GLA 250, GLB 250, GLC 300, GLC 350e, GLE 350, GLE 450, GLE 450e, GLS 450, Sprinter 2500
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