3213 Adams St
Riverside, CA 92504
Sales: 951-441-6212
Used Cars: 951-441-6212
Sales Department
| Sun | 10:00am – 7:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 6:00pm |
See all dealerships near Riverside, CA that carry Mercedes-Benz
Overall Rating:
4.9 (out of 5)
99% recommend this dealer
7590 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I was well taken care of by Mr.
I was well taken care of by Mr. Irwin or Tacho and Joe Luo. I’d like to thank each one of them for that time and effort and also would like to mention Mr. Leonard Baker for his expertise and last but not least Miss Ashley I’ve been dealing with Walters ever since I was 17 years old and I really appreciate it and another name I’d like to mention is Kevin the manager across the street there at Audi not only will I be returning but I have passed on numerous recommendations to the people at United parcel service in Ontario California. There’s about 15,000 that work out of that building on the corner of Jurupa and Haven in Ontario. They can’t go wrong by coming over and seeing you guys at Walters Mercedes-Benz in Riverside thank you once again guys are really pleased with my purchase and it went pretty smooth.
Maximum rating = 5
if you're not buying a $165K car, they only want to sell
if you're not buying a $165K car, they only want to sell you an EV or SUV, and they are rude about it, not today
Dealer Response
Hi Will, Thank you for taking the time to share your feedback. We're sorry to hear that your visit didn't meet your expectations, and we sincerely apologize if you felt our team wasn't attentive to your specific needs. We strive to provide every customer with excellent service regardless of which vehicle they're interested in, and it's concerning to hear that wasn't your experience. All of our customers deserve respectful, helpful assistance whether they're exploring our entire lineup or have a specific model in mind. I'd appreciate the opportunity to make this right. If you'd be willing to give us another chance, please reach out to myself at (951) 441-6182, and I'll ensure you receive the attention and respect you deserve. We value your feedback as it helps us improve our service for all customers. Erwin Artacho General Manager Mercedes-Benz of Riverside (951) 441-6182
Maximum rating = 5
Super easy transaction from David Alcantar, great deal
Super easy transaction from David Alcantar, great deal and super super service as well with Lee Torres delivering my van to me! Would highly recommend! Korey M.
Dealer Response
Korey, We strive for 100% customer satisfaction, and we are pleased that David and Lee took great care of you and ensured your vehicle delivery was as smooth as possible. Thank you for your kind recommendation! If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager
Maximum rating = 5
Mercedes-Benz of Riverside in the Riverside Auto Center treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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