3213 Adams St
Riverside, CA 92504

Get Directions

Sales: 951-441-6212

Used Cars: 951-441-6212

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Mercedes-Benz Of Riverside

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

7589 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

if you're not buying a $165K car, they only want to sell

Reviewed by willDecember 15, 2025

if you're not buying a $165K car, they only want to sell you an EV or SUV, and they are rude about it, not today

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Super easy transaction from David Alcantar, great deal

Reviewed by koreyDecember 14, 2025

Super easy transaction from David Alcantar, great deal and super super service as well with Lee Torres delivering my van to me! Would highly recommend! Korey M.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Korey, We strive for 100% customer satisfaction, and we are pleased that David and Lee took great care of you and ensured your vehicle delivery was as smooth as possible. Thank you for your kind recommendation! If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Rafael is hands down the best salesperson I’ve ever

Reviewed by susanlivshinDecember 13, 2025

Rafael is hands down the best salesperson I’ve ever worked with. He’s straightforward, honest, and doesn’t waste your time with any nonsense—no pressure, no games, no xx. I contacted multiple Mercedes-Benz dealerships, and Rafael got me the best deal by far. Not even close. I live over 60 miles away, and I will gladly make that drive every time just to work with him. I told Rafael exactly what I wanted, and he made it happen. Everything was smooth, fast, and stress-free—I was picking up my car the very next day. He’s genuinely kind, easy to talk to, and actually listens, which is rare. If you want the best deal without the headache, Rafael is your guy. Highly recommend. You won’t be disappointed.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Susan, thank you for leaving Rafael this wonderful review! We are honored that you made this 60 mile drive to visit us, and we are glad that Rafael provided you with a seamless and efficient experience. He will be delighted to hear of your kind words and to know he earned your recommendation. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz Of Riverside

Mercedes-Benz of Riverside in the Riverside Auto Center treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top