3300 Jamboree Rd
Newport Beach, CA 92660

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Sales: 949-718-3000

Used Cars: 949-718-3000

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 1:00pm

Reviews of Fletcher Jones Motorcars

Overall Rating:

4.4 (out of 5)

96% recommend this dealer

5459 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

strong focus on high volume unit sales, well, that and

Reviewed by willJanuary 03, 2026

strong focus on high volume unit sales, well, that and cars that have been sitting on the lot forever, besides that, the 1975 methodology is charming, this dealership convinced me to never purchase a mercedes, and since then Ive gotten lexus, audi's, and porsche.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Scott and Blake were incredible to work with.

Reviewed by Chrissy.benbrookDecember 29, 2025

Scott and Blake were incredible to work with. They made the process seamless from Northern CA. We will be customers of theirs for years to come. Thank you for the 5 star experience!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

From the beginning we had our eyes set on a Pre Owned

Reviewed by Classy Nail from TustinNovember 22, 2025

From the beginning we had our eyes set on a Pre Owned Mercedes Benz E350 and had come in without calling ahead to try our luck. We were appointed with Their Internet Manager Max Tohidian. Max Made us wait for almost 45 minutes to just inform us that he had know idea the whereabout or condition if the car was ready for showing. This caught us by surprise coming from such a prestigious Dealership as this and the listing had been advertise for this Vehicle for quite some time on line. Although surprised by Max's answer we accepted and left the dealership hoping to hear from him later in the day with an update. over 24 hours past and nothing.. Not a text or a call back from Max. no updates at all! We had to initiate and call back to see if the car was ready or even available on the Market. When we were informed the car was ready for viewing we requested a different Sales Representative and was appointed Ali Moraveji. Ali Moraveji was Day and Night in comparison to Max Tohidian. Ali went out of his way to address all our concerns and needs and took on all objections we had and found ways to meet our needs. We eventually signed and secured the Deal for our Mercedes Benz E350 with Ali Moraveji and could not be more pleased. We highly recommend Ali to anyone in search of a vehicle at Fletcher Jones Newport Beach.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Fletcher Jones Motorcars

Looking for a new or pre-owned Mercedes-Benz in Orange County and the greater Southern California region? Fletcher Jones Motorcars' exceptional offers and drive for excellence make us the Mercedes-Benz center to visit. We are proud to be the Nations #1 Mercedes-Benz Center*. Call us today or visit our showroom and see for yourself why we are the Nation's #1 Mercedes-Benz Center for 26 Consecutive Years.** *Number One Claim based on Calendar Year 1999 - 2024, per MBUSA Nation New Vehicle Sales Reporting. The Nation’s #1 Mercedes-Benz Center *Number One Claim based on MBUSA New and Pre-Owned Sales Results 12/31/24.

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