Mercedes-Benz of Los Angeles

Mercedes-Benz New Car Dealership in Los Angeles, CA

1801 S Figueroa St
Los Angeles, CA 90015

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Hours Toggle

Sales Department

Sun 10:00am – 8:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm
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Reviews of Mercedes-Benz of Los Angeles

Overall Rating:

4.6 (out of 5)

98% recommend this dealer

1696 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Stellar service since my purchase in 2019!

Reviewed by holguin_frankyDecember 06, 2025

Stellar service since my purchase in 2019! Communication & prices/cost is always transparent as well.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're delighted to hear your ongoing satisfaction since 2019! Thank you for trusting Mercedes-Benz of Los Angeles with your business. See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

If could be more honest, clean the car more, and do not

Reviewed by michaelqq16December 03, 2025

If could be more honest, clean the car more, and do not have to wait too long for service would be great, thank you. Wish you all the best Christmas.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience, Michael. Your feedback is appreciated and will help us improve going forward. We hope your next visit to Mercedes-Benz of Los Angeles goes more smoothly. Merry Christmas! Safe travels!

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Evelyn Luna is an outstanding Service Advisor who

Reviewed by k_kNovember 28, 2025

Evelyn Luna is an outstanding Service Advisor who consistently provides excellent customer support, clear communication, and professionalism.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We’re pleased to hear Evelyn makes a visit to our service department outstanding! Thank you for choosing Mercedes-Benz of Los Angeles and sharing your experience with her.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Los Angeles

Downtown LA Mercedes-Benz has been at the forefront of bringing the quality safety and prestige associated with one of the world's best-known brands to clients all over Southern California. In fact since opening at our current location in 1970 no other dealer has delivered more new Mercedes-Benz vehicles to its clients than Downtown LA Mercedes-Benz. Well over 55000 vehicles and still counting!

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Want more details on Mercedes-Benz vehicles?

Mercedes-Benz

AMG GLC 43, AMG GLE 53, C-Class, CLA 250, CLE 300, E-Class, EQB 300, EQE 350, G-Class, GLA 250, GLB 250, GLC 300, GLC 350e, GLE 350, GLE 450, GLE 450e, GLS 450, Sprinter 2500
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