1801 S Figueroa St
Los Angeles, CA 90015

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Sales Department

Sun 10:00am – 8:00pm
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Mercedes-Benz of Los Angeles

Overall Rating:

4.6 (out of 5)

98% recommend this dealer

1698 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The service person I see is Jerry.

Reviewed by gogoletsgotatsJanuary 03, 2026

The service person I see is Jerry. It’s because of Jerry that I keep getting a Mercedes. But I also do like the dealership and I can’t wait for the remodel to finish.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for being a loyal customer and for sharing your fantastic feedback about Jerry and our dealership. We look forward to seeing you again, here at Mercedes-Benz of Los Angeles!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Frank is the best , he keeps me coming back for all the

Reviewed by TOT2TEENMDDecember 16, 2025

Frank is the best , he keeps me coming back for all the services. Period. Thanks Frank!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your happiness with Frank and the team! We love knowing you're well taken care of at Mercedes-Benz of Los Angeles. Please come visit us again!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Stellar service since my purchase in 2019!

Reviewed by holguin_frankyDecember 06, 2025

Stellar service since my purchase in 2019! Communication & prices/cost is always transparent as well.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're delighted to hear your ongoing satisfaction since 2019! Thank you for trusting Mercedes-Benz of Los Angeles with your business. See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Los Angeles

Downtown LA Mercedes-Benz has been at the forefront of bringing the quality safety and prestige associated with one of the world's best-known brands to clients all over Southern California. In fact since opening at our current location in 1970 no other dealer has delivered more new Mercedes-Benz vehicles to its clients than Downtown LA Mercedes-Benz. Well over 55000 vehicles and still counting!

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