Mercedes-Benz of Laguna Niguel

I’ve purchased many cars in my lifetime, but my experience at Mercedes-Benz Laguna Niguel was truly exceptional. From the moment I walked into the showroom, I was welcomed with a warm greeting from Ali Hashemi. He immediately asked how he could assist me, and once I explained what I was looking for, he went straight to work. Ali went above and beyond to ensure I saw exactly what I wanted. Once we found the car I was interested in, he made me feel like his top priority. This experience was not just about making a sale—it was about making sure I felt comfortable, confident, and fully informed. Ali’s knowledge of the vehicle was impressive. He walked me through every safety feature, demonstrated all the technical functions, and made sure I understood and felt at ease with them. He explained the differences between models and ensured the car I selected was in top condition. The entire buying process was smooth and stress-free. It’s clear that this dealership prioritizes customer satisfaction. Ali has definitely made me a Mercedes-Benz customer for life. His enthusiasm and passion for what he does are truly infectious.

Tony Valle in Sales & Ryan Hansen in Finance, both have received the Five Stars treatments!

Good experience overall from online research, communication, test drive, sales, finance. Will come back for the next Mercedes Benz car.