1000 Mercedes Lane
El Dorado Hills, CA 95762
Sales: 916-510-0678
Used Cars: 916-510-0678
Sales Department
| Sun | 10:00am – 7:00pm |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near El Dorado Hills, CA that carry Mercedes-Benz
Overall Rating:
3.3 (out of 5)
93% recommend this dealer
2221 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Integrity matters to me, and this dealer lacks it.
Integrity matters to me, and this dealer lacks it. After going back and forth with a sales rep over 3-4 weeks to land on my order of a new GLE, and agreeing to pay MSRP for such, I text the rep to place my order. I then get the following message (verbatim). Rep: "Per a conversation with the GM juts now, we charge 10% over MSRP for a custom order." My response: "You had previously told me the price was MSRP (see your comment above). Am I clear in understanding that you are now going back on that / want to charge me 10% over?" Rep: That is what the GM advised me of today yes." This is the kind of experience I would expect from a used car dealership, not Mercedes. If you also value integrity, take your business elsewhere.
Maximum rating = 5
Stephan, was very dishonest.
Stephan, was very dishonest. He lied to us and tried to lowball . He didn't care.
Maximum rating = 5
The sales side of the building are the most scandalous
The sales side of the building are the most scandalous disgusting and even blatant liars.To make a sale The maintenance side, they do everything they can to make up for the disgusting entities that will f you over just to get you to give them money. Also, very poor communication skills will never do business with them again. And will do my best to make the world know. Envision dealerships are your enemy.
Maximum rating = 5
At Mercedes-Benz of El Dorado Hills, we dedicate our time and efforts to providing each one of our customers with world-class service. As a proud member of Envision Motors, we hold all of our values to the highest standard and our efforts are evident. Envision Motors has served the Sacramento area for more than 60 years, delivering high-end luxury vehicles to clients while creating a trusting environment where clients could explore a wide selection of Mercedes-Benz vehicles, and receive unmatched service.
Find out what your used car is worth with our appraisal tool.