Mercedes-Benz of Arcadia in Arcadia including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

101 N Santa Anita Ave
Arcadia, CA 91006

Get Directions
Visit Dealer Website

Sales: 844-511-0690

Used Cars: 844-511-0690

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Mercedes-Benz of Arcadia

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

295 out of 300 people said they would recommend this dealer

1 (out of 5)

For being a luxury brand vehicle, my experience wi

Reviewed by Ofir in Los AngelesFebruary 09, 2021

For being a luxury brand vehicle, my experience with Mercedes has been nothing but problems. I most recently bought a new vehicle at Mercedes of Arcadia, and since I took it out of the dealership I’ve been in and out of the service department for repairs. We found out the NEW car is due to 15K service as it was in their dealership for so long. In the past two months since I bought it, the vehicle has gone for service three times already and Mercedes is not taking any responsibility for the excessive amount of times it has gone for repairs. I’ve tried to speak with the General Manager, Huy Nguyen and Sales consultant: Jon Montgomery at Mercedes of Arcadia several times and have not heard back from him. When I purchased the vehicle they promised they would be there to assist if we had any issues or needed any assistance but that has not been the case. They have been unresponsive to the issues we’re having with the vehicle and unresponsive to our needs. And it all began the moment they didn’t deliver the vehicle when they promised they would. We bought the vehicle requesting certain modifications be done to it and they promised to have it ready in five days after our purchase date but that wasn’t delivered. We had to wait another three days to have it delivered and they didn’t deliver it with all the keys to us. We had to let the dealership know we were missing a set of keys. I didn’t purchase a new vehicle from them to be in repairs every month. I don’t recommend anyone buy a vehicle from Mercedes of Arcadia, it has been a terrible experience for me and it’s only been two months since the purchase date.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Overall Exceptional Service

Reviewed by Brittany in Los AngelesJune 27, 2020

I've visited many dealerships and by far, this was the best! Denise Justice was very patient and informative, and helped us find the best deal! My husband and I are very grateful. I got the GLC Coupe I wanted and at the price I wanted!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Sales team of pre owned Dept.

Reviewed by Rafael rodriguez in Long Beach, calif.March 25, 2018

Excellent work by the sales staff , Willy c. And Phillip on sales and on the day of the car pick up 
 Silvia Miranda was very professional and helpful on setting up all the features in the new car. 
 Thank you

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Mercedes-Benz of Arcadia

Rusnak/Arcadia offers a large inventory of finely crafted, high performance luxury cars including the Mercedes-Benz sedans and coupes, SUVs and crossovers, roadsters and supercars including hybrid models.

Our brand professionals are ready to put you in the vehicle you've always wanted by working with numerous lending sources to provide you with a complete and comprehensive financial package.

Client satisfaction is our number one goal. We created our online dealership to enhance your purchasing and overall ownership experience.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top