Mercedes-Benz of Little Rock

The service department is dishonest. They do not do a good job. They blame you or some outside circumstance for why the repair they did failed.

The new Mercedes Benz GLC300 I was sold on June 27, 2024 had a open recall. This was brought to my attention when I took my car for service on the malfunctioning Distronic system. Federal law prohibits the sale of any new vehicle with an open recall. The Motor Vehicle Safety Act strictly prohibits dealers from selling new vehicles that are subject to recalls issued either by the manufacturer or by the National Highway Traffic Safety Administration, unless and until the defect is corrected. See 49 U.S.C. 30120(i)(l). As a result of this action - selling the car with a open recall, the car is not covered by warranty. The documentation I received clearly states that I would receive a new car warranty. This could be considered misrepresentation, breach of warranty, and possibly fraud.

BUYER BEWARE. BUYER BEWARE. BUYER BEWARE BUYER BEWARE. BUYER BEWARE. BUYER BEWARE AVOID: LYING CHEATING Mercedes Benz of Littlerock, AR. I purchased a low mileage Mercedes Benz with rock chips all over the car. The video and photos sent to my email shows a spotless immaculate car in pristine condition. I got sucker punched, and Lied too, by Mercedes Benz of Littlerock Arkansas. This is the worst dealership you could possibly hope for in a worst case nightmare situation! My saleswoman lied thru her teeth about the condition of the car. "oh this car is nicer than my car". "No dents, no dings, scratches, chips, no curb rash! Bulls*#t. I believe the dealership engaged in "Bait and switch". They will be hearing from my attorney very soon. The kicker is I tried to negotiate with them but the saleswoman and the GM decided that the best negotiation is to ignore all communications from me (the customer). Oh I almost forgot!, It took 6 weeks to get my certificate of title, AND my sales documents!!! They promised to pay for any registration late fees, but you guessed it. They never reimbursed nothing! I'm telling you right now - avoid purchasing from this deadbeat dealership.