6350 E Grant Rd
Tucson, AZ 85715
Sales: 520-849-8600
Used Cars: 520-849-8600
Sales Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 8:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 4:00pm |
See all dealerships near Tucson, AZ that carry Mercedes-Benz
Showing the most recent reviews from Cars.com and DealerRater.
I traded my 2014 ML350 and bought a 2024 GLE 350.
I traded my 2014 ML350 and bought a 2024 GLE 350. Service and sales were exceptional Brandon Gates really impressed us with his knowledge of the new software and controls. He provided very personalized service and we have reached out to him a few times since and got quick results. I highly recommend Chapman Mercedes on Grant in Tucson particularly Brandon at Sales and Lucky Luechtefeld as service representative.
Dealer Response
We greatly appreciate your business and we are very happy to hear that you had such a good experience at our dealership.
Maximum rating = 5
Sales Manager Jeff Mock is a dishonest fraud.
Sales Manager Jeff Mock is a dishonest fraud. He has been documented engaging in deceptive and dishonest trade practices. Knowingly lying and advertising fraudulent retail values on cars to con people in buying a car is a crime. He’s under FTC investigation for consumer fraud.
Dealer Response
Hi Jon Snyder, We here at Mercedes-Benz of Tucson strive to provide a purchasing and eventual ownership experience that exceeds expectations. It is unfortunate that your communications with Jeff Mock did not meet or exceed your expectations. Please allow me to assure you that Mr. Mock is a valued and respected member of our organization with 30+ years of experience in high-line automobile sales, and we are confident in his ability to represent our company and our great brand. We thank you for the opportunity to earn your business and wish you all the best going forward. Sincerely, John Hornbeck General Manager Mercedes-Benz of Tucson
Maximum rating = 5
Lazy, incompetent, dishonest and arrogant.
Lazy, incompetent, dishonest and arrogant. MB of Tucson likes to play games. Jeff Mock and staff are condescending and dismissive. Unknowledgeable and cannot answer very simple questions about the cars. Don’t listen to what you want. A insult to MB dealers. A 💩 show for sure. Find a real dealer who knows the car business, I did.
Dealer Response
Hello Beau, We here at Mercedes-Benz of Tucson strive to provide a buying and a subsequent ownership experience that exceeds expectations. It appears that we failed to meet your expectations by not providing you enough information to make an informed decision. Please know that we regret not meeting your expectations and welcome the opportunity to provide you with information which should allow you to drive the 2023 CLA45 you inquired about. We thank-you for the opportunity to earn your business! Best Regards, John Hornbeck General Manager Mercedes-Benz of Tucson
Maximum rating = 5
The Mercedes-Benz name represents vehicles on the forefront of innovation in design, technology and styling. Mercedes-Benz of Tucson is proud to offer this iconic brand for customers in Southern Arizona. We are located at 6350 E Grant Rd. Tucson, AZ.
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