Mercedes-Benz of North Scottsdale in Phoenix including address, phone, dealer reviews, directions, a map, inventory and more

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18530 N Scottsdale Rd
Phoenix, AZ 85054

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Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat Closed

Reviews of Mercedes-Benz of North Scottsdale

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

1085 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I accidentally hit the system reset button and lost the

Reviewed by Barry.weinmanNovember 16, 2022

I accidentally hit the system reset button and lost the ability to get Apple Car Play. Sara & Lenore at Product Services immediately left their desks , came out to my car and within a few minutes restored my system. Both are very professional, knowledgeable and very nice.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hello Barry, I am pleased to be told that you had a superlative appointment with our staff. I truly appreciate you providing this wonderful report here on DealerRater. Thank you for your loyal business.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Pleasantly surprised

Reviewed by Alex K from Scottsdale, AZOctober 02, 2022

We had a pleasant car shopping experience at MB of North Scottsdale. Richard Rollnick helped us find the vehicle with the features that we needed and within our budget. The entire car buying process has been seamless, and we felt that Richard was very considerate of our needs. This was our first MB experience, and so far it has been a very positive one.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello, Alex, we appreciate you taking the time to write about your positive experience. We're glad to learn our Sales Team was considerate of your needs and was able to make the entire car buying process seamless. Congratulations on the new vehicle. We look forward to working with you again in the future here at Mercedes-Benz of North Scottsdale.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

No BS dealer add-ons and/or games

Reviewed by Fernando M from Tucson, AZ August 26, 2022

Every other Mercedes’ Benz dealer in the state was charging a market adjustment of 5k on their cars + dealer add ons: not at MB North Scottsdale! Chris Sommerfeld (sales) was amazing and a pleasure to work with even though we showed up when they were about to close he took his time and did not hurry the process. We purchased the car that night and we’re amazed at how smooth it all went.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Mercedes-Benz of North Scottsdale

Schumacher European is now Mercedes-Benz of North Scottsdale! We take pride in our helpful staff and we will do everything to make your car buying experience the best you have ever had. We have helped many people from the communities of North Scottsdale Fountain Hills Phoenix & the surrounding areas get into the Mercedes-Benz car of their dreams.
Comfortably browse our new Mercedes-Benz inventory and then contact us to schedule a test drive. Our knowledgeable and professionally trained staff makes the difference. Visit us today if you are looking for a used car or Mercedes-Benz in or near Scottsdale AZ!

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