750 Mercedes Way
Birmingham, AL 35210

Get Directions

Sales: 205-848-7000

Used Cars: 205-848-7000

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Mercedes-Benz of Birmingham

Overall Rating:

4.8 (out of 5)

98% recommend this dealer

937 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I have been doing business with Greg Forrest and this

Reviewed by nekeas5November 18, 2025

I have been doing business with Greg Forrest and this Service Center since 2021. I just went back to buy a new GLE 350 and Greg makes it a pleasure to buy a car! The service experience is just as good they always have a loner car so I don’t have to wait and my car gets a free wash before I pick it back up! I would 100% recommend you call Greg for not just a Mercedes but any car.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Kim Gancayco was wonderful to deal with at MBB Irondale,

Reviewed by TimOctober 22, 2025

Kim Gancayco was wonderful to deal with at MBB Irondale, highly recommend. The whole process was great and efficient with no surprises.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Wonderful experience!

Reviewed by dede fSeptember 03, 2025

Wonderful experience! Arsenio Eatmon was our sales consultant and went above and beyond to ensure we got what we wanted. We are long time Lexus owners and Arsenio played a key role in us making the transition to Mercedes. His follow up post purchase was something we’ve never experienced before. Great job and thank you!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Mercedes-Benz of Birmingham

Mercedes-Benz of Birmingham formerly Crown Automobile will set the standard for luxury in Alabama. The partners have set their sights on becoming not only the premier dealership in the state but the nation. We are home to all your Mercedes-Benz and Sprinter needs from Sales Service and Parts. We believe in service as great as the cars themselves. People who work here tend to stay here which says something about our dealership. And it is because of this that many of our customers stay with us too. We sell great cars. And great cars can take you a long way but it's great customers that get you there.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top