2302 W Beltline Hwy
Madison, WI 53713

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Sales: 888-691-2684

Used Cars: 888-691-2684

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Russ Darrow Mazda of Madison

Overall Rating:

4.7 (out of 5)

91% recommend this dealer

744 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everyone was friendly and helpful.

Reviewed by DmcarpieJanuary 16, 2026

Everyone was friendly and helpful. They explained what was happening. And it was done more timely than in the last couple years

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Was Dylan the manager?

Reviewed by WBETTYBOOPJanuary 14, 2026

Was Dylan the manager? He was nice. Dan was absolutely terrific! He was extremely patient, kind, and helpful; I totally trusted him (and Kody, too). I so appreciate that neither of them ever pressured me a bit. This was by far the best car buying experience I've ever had!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Scheduled oil change.

Reviewed by KOSTELAC3January 13, 2026

Scheduled oil change. Fast in and out service. Seriously 15 word minimum. Give me a break

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Russ Darrow Mazda of Madison

At Russ Darrow Mazda of Madison, we offer a great selection of new and pre-owned Mazda vehicles, from the stylish Mazda3 to the versatile CX-5. Our team is committed to providing a smooth, no-pressure car-buying experience with competitive pricing and flexible financing options. Whether you're looking for a new car or need expert service, we’re here to help every step of the way. Visit us today and discover why Russ Darrow Mazda of Madison is a trusted name for drivers in the area!

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