2302 W Beltline Hwy
Madison, WI 53713

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Sales: 888-691-2684

Used Cars: 888-691-2684

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Russ Darrow Mazda of Madison

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

721 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great customer service and service was fast!

Reviewed by CMCERNYNovember 29, 2025

Great customer service and service was fast! Will be back for all future services. Thank you

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service from friendly people!

Reviewed by TORRISIDANIELLENovember 26, 2025

Great service from friendly people! This was my fist car buying experience, everyone helped to make it seamless and smooth.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Zinniel nicholas.zinniel@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Friendly staff, quick work, kept i the know about any

Reviewed by CATHERINE.GOVENovember 25, 2025

Friendly staff, quick work, kept i the know about any other service that needs to be done

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Russ Darrow Mazda of Madison

At Russ Darrow Mazda of Madison, we offer a great selection of new and pre-owned Mazda vehicles, from the stylish Mazda3 to the versatile CX-5. Our team is committed to providing a smooth, no-pressure car-buying experience with competitive pricing and flexible financing options. Whether you're looking for a new car or need expert service, we’re here to help every step of the way. Visit us today and discover why Russ Darrow Mazda of Madison is a trusted name for drivers in the area!

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