2201 Carriage Drive. SW
Olympia, WA 98502

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Sales: 360-233-2383

Used Cars: 360-233-2383

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 5:00pm

Reviews of Olympia Mazda

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Go See Jon Ritch at Olympia Mazda

Reviewed by Randy from Chehalis WAJune 04, 2022

If you want to buy a car and want low pressure great service go see Jon Ritch, we went there to test drive a car i told him i did not want this vehicle i just wanted to drive it he said great lets go,After the drive he asked what we were looking for we wanted the car we drove but a differnt color and we wanted it to be a limited model, Jon said if i find one can i call you.We said sure ,we went down the road 2 blocks he texted us and said they had one at one of ther other lots and they were going to get it so we could look at it, later that day he sent us a video of the car the next day we went back and purchased the car, great people to deal with Thanks Jon and your dealership for a fun purchase Randy

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Happy shopper! Will definitely recommend to all!!!

Reviewed by Kwame & Tina from Olympia, WAJanuary 02, 2022

We had a great experience with this dealership. Jeremy, our sales personnel was excellent. He was personable and friendly. Again, the entire team was great!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Never Again

Reviewed by Bruce Peterson from Centralia, WAMarch 22, 2021

At the time I was looking for a diesel truck. They had a '99 Dodge 2500 advertised and thought I would stop in an see about a possible trade. My car is worth about what I owe, so I wasn't extremely hopeful, but I'd bought my present car from them three years ago and they'd worked a magical deal on it. I figured that they would give it a good shot since I was a repeat customer. WRONG!!!!! The salesman was with a customer when I drove in, so I went to look at the truck. It was really nice, good condition and extremely low miles. When the salesman finished with the other customer he came over and we sat down at his desk. He asked me about my car (I had previously sent a message, and he'd seen me drive up in it). He brought up the KBB web site, looked up my car and said no. Then he went back to the sales manager's office, talked for a few seconds and came back and said they couldn't help me. They said I was too upside down in my car. He showed me the screen. So, OK. I left. When I got home I looked up the truck he had for sale in KBB. They were asking $21k for the truck. KBB's highest retail price for the truck was $8900. So, they were going to lowball me on my car (he was showing me wholesale on my car) and charge me $11,000 OVER retail for their car. So, my suggestion is that if you're considering going to Olympia Mazda Lincoln, and you don't mind getting lowballed on your car by several thousand, and pay OUTRAGEOUS profit on their car, then go for it. Frankly, for a return customer I would have expected a better attempt at working a deal, especially when you've marked up your car by something in the neighborhood of $15,000. KBB wholesale on their truck, even given the condition, was less than $6,000, and since all they wanted to give me for my car was wholesale against their retail, I'd say they're pretty greedy, even for a car dealership. Obviously, I didn't buy this truck from them and will never purchase another car from them.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

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