11409 WA-99
Everett, WA 98204

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Sales: 888-517-0404

Used Cars: 888-517-0404

Hours Toggle

Sales Department

Sun 10:00am – 7:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun 10:00am – 5:00pm
Mon 8:00am – 6:30pm
Tue 8:00am – 6:30pm
Wed 8:00am – 6:30pm
Thu 8:00am – 6:30pm
Fri 8:00am – 6:30pm
Sat 8:00am – 6:30pm

Reviews of Mazda of Everett

Overall Rating:

4.5 (out of 5)

92% recommend this dealer

230 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My Mazda CX-5 started having issues that I had been in

Reviewed by kkvongohrenJuly 03, 2024

My Mazda CX-5 started having issues that I had been in for the previous week. I was panicking because I was due to go out of town for my niece’s wedding the next day. They had me bring my car in, but the service department was totally booked, and there was no way they could diagnose and fix it in time. Eric got me set up with a loaner, and I won’t miss my niece’s wedding. Mazda of Everett went above and beyond to make it right. They are a small dealership, but they are mighty!!!!! THANK YOU~ Karin V.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

**Edit: After working with Bebs and Service they gave me

Reviewed by Brad StewartJune 20, 2024

**Edit: After working with Bebs and Service they gave me a loaner and offered to fix the vehicle. The service department was super helpful and Bebs and the service manager helped to rectify the situation. They were attentive and and understood my concerns. I appreciate that they were willing to help Went in to purchase a Mazda6 this last weekend. Took delivery of the vehicle, after a couple days of days I went to wash the car by hand and noticed that a full piece of trim just isn’t even installed on car. Upon further inspection, the car was also missing its spare tire jack. After speaking with the dealership and they acknowledged they didn’t even notice that the trim was missing. Makes me feel unsafe to drive the vehicle as I wonder what else they missed on the car. They want to charge upwards of 300$ for the piece of the skirt that was clearly missed when they inspected the car. I guess selling a whole car isn’t profitable so they sell it in pieces. Really disappointed in my experience with this dealership.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Review for service not for sale Very bad very horrible

Reviewed by Djieng liong from Lynnwood,WAFebruary 27, 2024

Review for service not for sale Very bad very horrible customer service Now if you want make appointment for oil change, need drop off your car, don’t have courtesy loan car or you can’t wait You need to go home and my experience today is more horrible Yesterday i dropped off my car, they promise my car will het appointment today at 7 AM, i just waiting no call from them until noon, I called them, they said my car will done before 5PM, and I waited until 2:30pm still don’t have called from them, i called them, they said my car already done 2nd when I dropped off my car i put coupon for oil change ($89.99) But they ignored my coupon, i still need paid for $115 This is really horrible customer service from Mazda of Everett

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Mazda of Everett

We strive everyday to bring inspiration and innovation to every driver in the Northwest. Mazda is built with ZOOM ZOOM---Mazda of Everett is passionate about bringing their customer the ZOOM ZOOM at the very best price with exceptional customer service. Mazda of Everett strives to represent the highest service standard within and beyond our industry building loyal consumer relationships in the Northwest.

Our goal is to have service so exceptional it sells a second car!

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