9520 W Broad St
Henrico, VA 23294

Get Directions

Sales: 804-212-1679

Used Cars: 804-212-1536

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Pearson Mazda

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had such a great experience working with George, or “G”

Reviewed by Tee from RichmondSeptember 20, 2025

I had such a great experience working with George, or “G” as everyone calls him! He’s got an amazing car sales personality. His no pressure, no hassle, just easy-going and chill the whole time. He made the whole process super comfortable and stress-free. Fred in finance was also incredible! He went above and beyond and found me the bestest deal possible. Honestly, between G’s laid-back style and Fred’s determination to make the numbers work, I couldn’t have asked for a better team. Highly recommend them both if you’re looking for a smooth and positive car buying experience!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

I've been a customer with Pearson Mazda for 5 years (have

Reviewed by KD from Richmond, VAJuly 31, 2025

I've been a customer with Pearson Mazda for 5 years (have the extended warranty so I can't leave them, sadly). This is the most unprofessional company I've ever worked with, and I will never buy another car from them again. They've repeatedly gaslit me, upcharged me, and been sexist this entire time. My air conditioner broke and Mazda claimed that it was fine. It was so hot on the 4th time I picked up my car for this same issue that my phone died from the heat. My heated seats didn't work after an hour. Turns out there was a recall and they lied to me over and over again. Over time my USB port in the center console has slowly given up. I didn't want to go to Mazda because of their repeated bad behavior, but have the extended warranty. To try and fix the problem myself, I bought 4 new phone cables and a brand new iPhone. Nothing worked and my phone keeps losing connection to the car with every bump in the road. Mazda did nothing about it. Apparently I am supposed to use an Apple-made cable (Pearson Mazda didn't respond when I pointed out that Apple doesn't make USB-A to USB-C) and that it was a "problem with the phone" and that "females put their phones in their handbags and that messes with the USB port". No, it doesn't. This is a brand new phone and I have no problems connecting it with anything besides my car. I cannot recommend this place if you're a woman. Run. Run far away from them.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Our family had a wonderful experience.

Reviewed by AA from Midlothian, VAJuly 29, 2025

Our family had a wonderful experience. We were contacted by the dealership after we had shown interest in a car. We negotiated the price online. We came in, purchased the vehicle without any drama, problems or surprises. They honored their price quote. Will do business with them again

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Pearson Mazda

Welcome to Pearson Mazda!

Proudly serving the Richmond area for over 35 years Pearson Mazda is your premiere destination for new and pre-owned Mazda sales and service.located at 9520 West Broad Street at the corner of Broad and Springfield. With consistently high customer satisfaction ratings come see why so many people are joining the family of satisfied Pearson customers!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top