10570 Fairfax Boulevard
Fairfax, VA 22030
Sales: 703-997-0030
Used Cars: 703-595-4149
Sales Department
| Sun | 11:00am – 5:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Fairfax, VA that carry Mazda
Overall Rating:
4 (out of 5)
94% recommend this dealer
535 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I purchased my Miata several years ago when it was Brown
I purchased my Miata several years ago when it was Brown Mazda. Experience was delightful, very respectful, etc. Bought the car same day! While still Brown's I had all my service done at this Fairfax location -- excellent. After Safford purchased Brown, I called several times to replace all my tires. NO ONE returned any of my calls. So I went elsewhere for the tires and future service. I was very disappointed with the opposite customer service. I also suggest you have both outside and inside directional signs for your Parts Department. Sign only says" sale, service". The Parts Dept appears to be hidden-- and is. Customer service reigns-- please find it again!!!
Dealer Response
Thank you for sharing your experience with us. I appreciate your feedback regarding both your past positive experiences and the recent challenges you faced with our customer service after the transition to Safford Mazda Fairfax. I understand the importance of timely communication and service. Your suggestions about improving the visibility of our Parts Department are valuable, and I will take them into consideration as we strive to enhance our operations. Please feel free to reach out directly to us at Safford Mazda Fairfax if you would like to discuss your concerns further. We are committed to regaining your trust and providing the exceptional customer service you expect. Thank you for your support and for being a valued customer. Trey Rodgers, General Manager
Maximum rating = 5
The correspondence with the sales person was patient and
The correspondence with the sales person was patient and courteous. They gave us all the info we needed.
Dealer Response
Thank you for your wonderful review, Tom! It's great to hear that our sales team provided you with patient and courteous service while ensuring you had all the information you needed. I appreciate your feedback, and we hope to see you again at Safford Mazda Fairfax! Trey Rodgers, General Manager
Maximum rating = 5
I recently had the pleasure of purchasing a vehicle from
I recently had the pleasure of purchasing a vehicle from your dealership, and I wanted to take a moment to share my experience. Roger, the sales specialist who assisted me, was incredibly patient throughout the entire process. He clearly knows his cars well and took the time to answer all of my questions without any pressure. His professionalism and knowledge made a big difference in helping me feel confident in my purchase. I also want to recognize Manager Pete, who went out of his way to work with me on pricing. He was upfront, helpful, and genuinely tried to find a deal that fit within my budget. Thanks to his efforts, I walked away with a great car at a great price. Overall, the entire experience was smooth and positive. I truly appreciate the customer service from both Roger and Pete, and I would highly recommend this dealership to anyone looking for a quality vehicle and excellent support.
Dealer Response
Thank you so much for sharing your wonderful experience with us, Grace! I am thrilled to hear that Roger provided you with such attentive service and that his knowledge helped you feel confident in your purchase. It's also great to know that Pete was able to assist you with pricing and ensure you found a deal that fit your budget. At Safford Brown Mazda Fairfax, we pride ourselves on delivering exceptional customer service, and we're delighted that you had a positive experience. We appreciate your recommendation and look forward to welcoming you back for your next visit! Enjoy your new vehicle! Trey Rodgers, General Manager
Maximum rating = 5
Experience automotive excellence and a vast selection of new, used, and Certified Pre-Owned Mazda vehicles at Safford Mazda Fairfax, conveniently located in the heart of City of Fairfax! Our new Mazda Retail Evolution dealership is your destination for a premium driving experience, featuring a diverse range of models to suit your every need. Come and explore our showroom in Fairfax, where our expert team is ready to assist you in finding the perfect Mazda that matches your style and preferences.
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