Ford, Mazda and Lincoln
New Car Dealership in Blacksburg, VA
Overall Rating
3.2/5
Read dealer reviews
Welcome to Duncan Ford Lincoln
Duncan Ford Lincoln in Blacksburg, VA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We have proudly served Blacksburg, Christiansburg, Roanoke, Radford, Salem, Vinton, Pulaski and the entire New River Valley for over 55 years.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs.
Our certified mechanics know how to keep your new Ford, Mazda or Lincoln fine tuned and safe. So if you are in Blacksburg or the surrounding area, check out Duncan Ford Lincoln!
Duncan Ford Lincoln Reviews
Overall Rating
3.2/5
14 out of 24 people recommended this dealer
2010 Suburban 2500...shady shady
Reviewed by Gee
in Mont Co, VA
July 24, 2020
First...pricing...$22,945 on their website, $20,950 on cars.com, $24,500 on their lot...second carfax VIN indicate LS trim, but it has full leather which is only available on LT trim...third...online photos appear photo shopped...obvious rust on passenger fender where paint chipped along the seam with the front bumper, rust bubbling through on driver's door jam along rocker, concealed by a rubber kick panel, rust along the fender wells concealed by aftermarket chrome trim chrome ...not present in pics, in fact if you look closely at the pictures it appears to have been altered to conceal the obvious bare metal that is rusting, along with paint fading on molding on the front doors....plastic on gauge cluster cracked and a piece missing...2500 Suburbans are generally hard to come by but the pricing is very high and three different advertised prices??? Vehicle was not any where near close to the condition represented on both cars.com and their own website. I went there prepared to buy it, having already been to my credit union, but after seeing it in person...nope...explains why they've had it on their lot over 4 months...3/17/20 to 07/24/20...they have other vehicle with shady car fax info...like second owner kept a Ford P/U for one month then car fax shows wiring harness replaced...what's that about??? As I told the salesman, nice kid, disappointed to see non name used car lot tactics at a main line dealership. shop with caution.
Good Start Bad End
Reviewed by Daniela
in New York, NY
July 24, 2020
OUT OF STATE PURCHASE. I had a great experience with the salesperson Ty, and the manager that helped at the end, but every single moment after that has been the worst. I didn’t receive my license plate in the mail, like they told me. I waited 3 months and it was so hard to get the lady Martha to help me because she was so unresponsive. And it was so hard to get a hold of her, only to have to go to the DMV (spent 8 hours at the DMV btw because of messed up paperwork that THEY sent in) after 3 months on expired temporary tags because I was waiting on my plates. Like they told me. Then she tells me I have to go to the DMV because they had my paperwork the whole time. So.... Why wait 3 months? Why send me so many temporary tags? That made no sense. It felt like she was making me go through all of that for no reason. I don’t understand. I know that it’s hard to know how every state works, but if you’re selling a car to someone living in another state, do your research. You do yourself and your customers a GREAT disservice and now I have a BADDD taste in my mouth, and feel the need to leave this review. I’m so frustrated. AND!!!!!!!!!!!!
After all of that was done, I thought I was free. Only to have the same woman email me 8 MONTHS LATER about a mistake THEY made on my title. Now I have to deal with issues surrounding my car YET AGAIN. And I don’t even trust that this will be the last of it.
Great service
Reviewed by lucas
in Blacksburg, VA
April 28, 2014
I am not speaking english and the dealer can speak to me slowly. I can understand the information about the cars. I want to get my car with the dealer.
