Mears Motors in Lubbock including address, phone, dealer reviews, directions, a map, inventory and more

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6027 TX-327 Spur
Lubbock, TX 79424

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Sales: 888-439-1361

Used Cars: 806-747-2931

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Mears Motors

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

2.3 (out of 5)

2 out of 6 people said they would recommend this dealer

1 (out of 5)

Terrible

Reviewed by Stacey in Lubbock, TXJanuary 11, 2021

I recently went to look at a used 2020 vehicle. I was told it was in perfect condition, I was coming from out of town to hopefully buy it. When I got to the dealership it turns out this perfect condition car had been wrecked in the front and looked almost like I could have fixed it better with duct tape than what they had done, not to mention several other pretty bad dents and scratches as well as a broken windshield. They offered to go down on the price $500. Yeah, right, it looked awful, would have cost thousands to fix. They also were doing construction and the building was a wreck. I tripped over some debris on the floor. Very unprofessional and an awful experience.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Car purchaser

Reviewed by Car buyer in Lubbock, TXJune 22, 2020

This was the worst customer service I have ever had! I will never return to that dealership again in my life! The salesman was rude and they completely low balled me on my trade in. They are crooks! Go anywhere else and you will have a better experience. The way they treated me was so rude and their customer service skills are terrible! Not to mention the hours they made me wait. Worst experience of my life!!!!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Shady dealership

Reviewed by David H in Lubbock, TXApril 21, 2020

If I could give this dealership less than 1 * I would. Don't shop at this dealership. They are not honest or trustworthy. They sold my wife a vehicle that all she wanted to do is test drive. They told her she could take it home for the night before she knew it she was in the finance managers office signing paperwork to buy it and was not sure what she was signing. They rushed her through the paperwork. She didn't want the car 20 minutes laternd the deal was done and she asked them to cancel the deal and they said they couldn't which is a lie. Then I got in the middle of it and ask them to give her car back and they stated to her well it wouldn't be a really good deal and I don't want to do it but the only way we could give you your car back was that we had to buy her car back that she traded in that was already paid off. So they sold her car that she didn't want then in order for her to get the car back that was paid off that she traded in she had to buy it back. And now she has her car back and owe's $5,100. For a car she's already paid off and had the title to. What kind of sense is that. What kind of business is this that does this to their customers after 20 minutes she told them she didn't want the car. This dealership took advantage of my wife and was super deceitful and it is not a good business at all. I do not recommend this dealership. And I surely will make sure everybody knows about the Shady deal at this dealership made. No one should have to go through this at all.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities 1

Maximum rating = 5

About Mears Motors

Mears Motors in Lubbock, TX treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. You can also request more information about a vehicle using our online form or by calling (888) 418-6872.

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