3440 S Loop W
Houston, TX 77025

Get Directions
Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Russell & Smith Mazda

Overall Rating:

4.6 (out of 5)

94% recommend this dealer

524 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My car was overheating.

Reviewed by Julia Scott from Houston ,TxDecember 15, 2025

My car was overheating. There was something wrong with the thermostat. My rental was ready when I arrived so I was able to go to work. It was a very organized.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Julia, thank you for your kind words and this positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Casey Moran was fantastic in helping me find the perfect

Reviewed by Simon Vigil Rodriguez from Houston, TXDecember 12, 2025

Casey Moran was fantastic in helping me find the perfect car that fit my needs. The finance team went above and beyond to secure an excellent APR for me. The entire process was quick, easy, and completely stress-free. I couldn?t be happier with the experience!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Simon, thank you for your kind review; we are happy to pass along your comments to the team here at RUSSELL & SMITH MAZDA! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent buying experience.

Reviewed by Willie Stephens Newman from Pearland, TexasNovember 03, 2025

Excellent buying experience. From salesperson to manager everyone was committed to me getting the car of my choice at the best possible deal successfully. I walked out with a new car that I?m pleased with.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Russell & Smith Mazda

Ranked as one of the best Houston Mazda dealers for customer service Russell & Smith Mazda has a great record of affordable prices and unparalleled service for both new and used vehicles. With a convenient location in southwest Houston inside Loop 610 and just a few miles away from Downtown Houston Russell & Smith Mazda is your Inner-Loop Mazda Dealer in Houston with great service and selection!

We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top