16500 Northwest Fwy
Houston, TX 77040
Sales: 866-545-5302
Used Cars: 832-460-6288
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:30pm |
| Tue | 7:30am – 6:30pm |
| Wed | 7:30am – 6:30pm |
| Thu | 7:30am – 6:30pm |
| Fri | 7:30am – 6:30pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Houston, TX that carry Mazda
Overall Rating:
4.7 (out of 5)
90% recommend this dealer
457 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
This was the worst car buying experience I’ve ever
This was the worst car buying experience I’ve ever experienced. The salesman just stopped communicating with me and the sales manager said they don’t sell cars online. I ultimately made the arrangements to get to the dealership in person but once again no returned phone calls from the used car sales manager or the salesman William, that initially began the sales process with me. I was treated as though I wasn’t a serious buyer. I found another vehicle at another car dealer and literally purchased the vehicle in 50 minutes. Joe Meyers Mazda/Kia pre owned sales department should be ashamed of themselves.
Dealer Response
We are concerned to hear about your experience, and we understand your frustration. Your experience does not reflect the level of service we strive to provide our customers. We take situations like this seriously and will use your feedback to ensure this type of experience does not happen to future customers.
Maximum rating = 5
it is an excellent service though it takes 2 plus hours
it is an excellent service though it takes 2 plus hours for an oil change.
Dealer Response
Thank you for your feedback! We're glad to hear you had an excellent experience with our service. We apologize for the wait time during your oil change and will work to improve efficiency moving forward. We truly appreciate your patience and look forward to serving you again soon!
Maximum rating = 5
My salesman was Jeriel super nice and helpful.
My salesman was Jeriel super nice and helpful. I had an issue that Jeriel helped me with. He was super kind and patient with me. The customers service was great. Thank you so much to Mazda and Jeriel for the great treatment. I will be buying from this dealer again and referring some family and friends over.
Dealer Response
Thank you for sharing your experience! We're so glad to hear that Jeriel provided you with helpful, kind, and patient service. It’s great to know that you had a positive experience with both him and our customer service team. We truly appreciate your business and the referrals to your family and friends. We look forward to serving you again in the future!
Maximum rating = 5
At Joe Myers Mazda and Used Cars we believe everyone deserves a Second Chance! We give upfront and honest answers. If you are tired of all the games and you are ready to do what it takes to get yourself driving again we will work hard for you to make it happen. Call today to ask how you can get started. Joe Myers Imports proudly serves Houston, Cypress, Katy, Sugar Land, Willowbrook The Woodlands Spring, Tomball, Cy-Fair, and Humble. Conveniently located at Beltway 8 and Hwy 290 in Jersey Village.
Find out what your used car is worth with our appraisal tool.