Gullo Mazda

Review for Gullo Mazda – January Experience I went to Gullo Mazda in January because I was told there would be great financing deals if I refinanced my car early. At the time, I had made several overpayments on my vehicle because I was working hard, going to school, and pregnant. My goal was to make sure I had enough money saved for maternity leave while still keeping up with my car payments. When I arrived, they did not offer me any incentives or a competitive interest rate. Instead, they gave me a terrible interest rate and Logan assured me that I would receive the money back from my overpayments so I could apply it toward my new payments. That never happened. Both Logan and the finance manager promised I would get my overpayment refunded, but it never came through. I still had to put money down, which makes no sense considering they told me the overpayments would cover it. It honestly feels like they took my money and lied to me, and this happened while I was pregnant — which makes it even more upsetting. To make matters worse, they removed my mother’s name from the lease even after telling me she didn’t need to do anything, which is against the law. And when I reached out for help, management did nothing to resolve the issue or support me in any way. Buyer beware. I will never purchase a vehicle from Gullo Mazda again, and I strongly recommend being cautious if you’re considering buying or refinancing here.

Review for Gullo Mazda – January Experience I went to Gullo Mazda in January because I was told there would be great financing deals if I refinanced my car early. At the time, I had made several overpayments on my vehicle because I was working hard, going to school, and pregnant. My goal was to make sure I had enough money saved for maternity leave while still keeping up with my car payments. When I arrived, they did not offer me any incentives or a competitive interest rate. Instead, they gave me a terrible interest rate and Logan assured me that I would receive the money back from my overpayments so I could apply it toward my new payments. That never happened. Both Logan and the finance manager promised I would get my overpayment refunded, but it never came through. I still had to put money down, which makes no sense considering they told me the overpayments would cover it. It honestly feels like they took my money and lied to me, and this happened while I was pregnant — which makes it even more upsetting. To make matters worse, they removed my mother’s name from the lease even after telling me she didn’t need to do anything, which is against the law. And when I reached out for help, management did nothing to resolve the issue or support me in any way. Buyer beware. I will never purchase a vehicle from Gullo Mazda again, and I strongly recommend being cautious if you’re considering buying or refinancing here.

They don’t know how to treat a cash customer. Had an appointment booked at 3:00 and wasn’t seen until after 5:00. Was put in line behind 2 customers who were financing and did not have appointments. Connor initially delivered me the wrong vehicle and then had to have the right one prepped for delivery. I am a repeat customer at Gullo and sorry to say the customer service has really gone down hill. I am very disappointed in the service I received this time around.