Nelson Mazda Murfreesboro in Murfreesboro including address, phone, dealer reviews, directions, a map, inventory and more

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1214 Fortress Blvd.
Murfreesboro, TN 37128

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Sales: 877-259-2126

Used Cars: 855-560-9006

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 6:00pm

Reviews of Nelson Mazda Murfreesboro

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.4 (out of 5)

62 out of 72 people said they would recommend this dealer

5 (out of 5)

Best Car Buying Experience, Ever

Reviewed by Jack in Tullahoma, TNJune 08, 2021

Their set price, no commission policy made this an almost pleasant car buying experience. on top of that, our salesman, Connor, the only person we encountered, was bright, personable, friendly, and knowledgeable.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

They were great!

Reviewed by Tim in Culleoka, TNMay 30, 2021

It was a great experience. No hassle whatsoever. Definitely wasn’t like the typical dealer where they rush you and you feel pressured into a sale. Did not get that nervous feeling I usually get when browsing the lots. They aren’t commission based so the salesperson is not all over you. It really was a relaxed environment even the test drive.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

THIS is how car buying should be!!

Reviewed by THolt in Nashville, TNMarch 04, 2015

This is not your typical car dealership, and these and not typical salesmen! I really can't say enough about how much these guys took care of me and made me feel very super comfortable with the entire buying process! I wanted to take a look at a certified CX-9 they had on the lot. I walked in and met Ben, and told him my situation, and he pulled it around, let me take a look, and then took a test drive. Ben listened to what I was looking for in the car, and let me just drive and form my own opinion of the car. He did not try to push it on me, or point our features that I already knew about, he just let me drive! Thank you!! When we got back to the dealer I met a few other of the guys that I would be working with, asked me how I liked the car, and again made me feel at home, with no pressure. It seemed clear that they wanted to help me find the right car - not just sell me that car! Turns out, that was the right car. Once I decided to purchase, Ben and the team got to work, and explained every step of the process which was very helpful very much the way I like to conduct business. Ben made sure that the entire process was as open and transparent as possible. The trip to the finance department was painless as well. They explained to me a few of the additional services they offered, I refused most of them with no problem, but did agree to purchase an extended warranty. Within an hour or so, all the paperwork was done, the keys were in my hand, and I was driving away! Not only happy with the car, but also happy with the experience! Update: Once I got the car home I noticed two very small things (windshield wiper and and second remote battery) that needed to be replaced. I took the car in, and both were replaced very quickly with no charge. NELSON ROCKS!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 4

Maximum rating = 5

About Nelson Mazda Murfreesboro

For over 60 years now the Nelson family has been a part of automotive retail. Nelson Auto Group is built around faith in Christ and high standards of customer service. We really believe that buying and servicing a car should be just as much fun as owning one. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience.

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