Mazda Knoxville in Knoxville including address, phone, dealer reviews, directions, a map, inventory and more

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9985 Parkside Dr
Knoxville, TN 37922

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Hours Toggle

Sales Department

Sun 1:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat Closed

Reviews of Mazda Knoxville

Overall Rating:

3.9 (out of 5)

68% recommend this dealer

22 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Experience

Reviewed by Bubba from ChattanoogaMay 18, 2020

Just a thank you to Oscar Smith, Donnie Rawls and Gabriel Mamane for their outstanding assistance during the purchase of a MX 5. I live in Chattanooga and found this specific Miata on-line and called up. I talked with Oscar initially and following our conversation we made a very favorable deal for the purchase. When my wife and I arrived we were favorably impressed with the staff and facilities. We felt very comfortable with their gracious manner and attention to our needs.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Piss pour advice

Reviewed by Kevin Virden from Knoxville tnSeptember 04, 2019

I called asking the difference the 2.5 motor and the 2.3 motor I say what's the difference he says true totally different it wont work for what I'm trying to do I tried to tell him what I've done to get it to run and he didnt seem to want to hear it

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

2.2 (out of 5)

Poor service and caused a headache

Reviewed by Ali from KnoxvilleMarch 30, 2018

I purchased my car at Mazda of Knoxville/Twin City of Knoxville. I decided to get the package for oil changes included in my car payment. I have taken my car to the dealer for service 3 times. Two out of 3 times I have had my car towed due to they did not correctly change my oil and I had minimal oil in my car. The first time I was advised that the oil leak was due to they could not properly empty the oil the second time was due to they did not know how to place the plug in my car correctly and broke a gasket connected to the plug. I was not offered a loaner car or any compensation for spending an our an half of my time to get my oil change incorrectly and the next day with my car being out of service for them to fix it. I was advised that they could not warrant my car or help me out because they could not predict the future. I take pride and work hard for my vehicle in which they have caused more damage to my car.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

About Mazda Knoxville

Welcome to Mazda Knoxville! Our goal is to make your car buying experience the best possible with great prices and service. Mazda Knoxville's virtual dealership offers a wide variety of new and used cars Mazda incentives service specials and Mazda parts savings. Conveniently located in Knoxville TN we are just a short drive from Alcoa TN and Maryville TN.

If you're looking to purchase your new dream car you've come to the right place. At Mazda Knoxville we pride ourselves on being your reliable and trustworthy Knoxville TN Mazda dealer.

Ready to buy? Get a price quote before visiting the dealership.

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