2909 North Roan Street
Johnson City, TN 37601

Get Directions

Sales: 423-418-8371

Used Cars: 423-418-5325

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Johnson City Mazda

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Made us drive 3 hours to look at a vehicle that we

Reviewed by Myself from Johnson City, TNOctober 29, 2024

Made us drive 3 hours to look at a vehicle that we thought we had seen all the pictures for. Apparently the Owner told them to not send us the pictures of the paint issues on the hood. So we didnt buy the car. If transparency and honesty isnt your top priority of your company than we will not have anything to do with your company.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Beware !

Reviewed by Alan S. from ElizabethtonDecember 17, 2022

Dealer was great as long as Bill Gatton owned it. Now not so. Took 2019 CX-5 with less than 20,000 miles on it for oil and filter service and the service adviser tells me I need to have my brake fluid changed out for $235.00 because it is 3 years old and the " BOOK " says it's time. That's a load of crap. My owner's manual says nothing of the sort. Service adviser Josh had no idea what he was talking about.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 2

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

About Johnson City Mazda

Welcome to Johnson City Mazda. We aim to provide a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or used car, truck, or SUV you will find it here. We know that prospective customers are extremely well educated when researching their next vehicle. Johnson City Mazda has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. As a premier Tennessee dealer, we have a huge selection of new and used vehicles from which to choose. Johnson City Mazda online and offline customers enjoy vehicle specials every day. We offer service & parts, an online inventory, and outstanding financing options, making Johnson City Mazda a preferred dealer serving Johnson City, Kingsport, Bristol, Elizabethton, Greeneville and Knoxville buyers. Ready to set up a test drive? Visit us in Johnson City, TN today! We know that prospective customers are extremely well educated when researching their next vehicle. Johnson City Mazda has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top