Bill Gatton Mazda in Johnson City including address, phone, dealer reviews, directions, a map, inventory and more

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2909 N Roan St
Johnson City, TN 37601

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Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat Closed

Reviews of Bill Gatton Mazda

Overall Rating:

4.6 (out of 5)

91% recommend this dealer

114 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Buyer Beware.

Reviewed by JMB from Johnson City, TNJune 02, 2022

Bought a used truck from Bill Gatton Mazda. Be wary of them. Vehicle had extensive damage to the bed which had been covered with a bed liner. Vehicle also started burning a lot of oil a few months later (1-2 quarts/week!) Obviously they are buying auction vehicles, wiping them down, and quickly selling them off the lot. I don't think they even service them before selling. Do your due diligence, because they sure won't.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 3

Customer Service 4

Buying Process 3

Quality of Repair 2

Maximum rating = 5

1.0 (out of 5)

They suck

Reviewed by Rockinmom from chuckeySeptember 23, 2021

Don't buy from any of the Bill Garton lots they can and won't stand by their vehicles at all. It had a little bitty of a shake when test driving but was much worse by the time we got home window, controls don't work, only half the speakers but the main things are air bag light says they need serviced and the front end is about to fall out of car all motor mounts are broken.. well over a 1000 to get fixed. So if you but from them plan on another 1000 at least to drive off lot!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 3

Customer Service 3

Buying Process 3

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

Great experience with salesman Worth Peak!

Reviewed by Thrilled! from Knoxville, TNSeptember 10, 2021

We drove from out of town looking for a good deal on a second vehicle. We test drove several different vehicles and found a solid performing SUV. Our salesman Worth Peak took the time to let us know everything about the vehicle and answered all of our questions. We saved a minimum $2,000 on what this vehicle would have cost where we live. We are very pleased with our purchase! We will be enjoying driving this vehicle for many years!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Bill Gatton Mazda

Welcome to Bill Gatton Mazda of Johnson City! If you are looking for the perfect vehicle then you may have it with Mazda. These amazing machines never fail to deliver and we have all the most popular models including Mazda3 Mazda6 Mazda CX-5 Mazda CX-9 and more. If you are looking for a used car truck SUV or van then we can help you out with that too. We can even provide you with all the Mazda service or maintenance that you may need. If you are looking for a Mazda in Johnson City then you are looking for Bill Gatton Mazda of Johnson City.

Our family owned dealership has been serving Johnson City since 1988 and we are proud to serve all the surrounding areas too including Elizabethton Greeneville Jonesborough Kingsport Bristol Gray and dozens of other area towns and communities. We love working with our local area but we also have regular customers that come to us from Virginia and North Carolina. At Bill Gatton Mazda of Johnson City we believe in providing great products with great service and no games and this philosophy keeps bringing our customers back.

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