Piazza Mazda of West Chester

Rick Rowe, their new sales manager, is a complete D HOLE. You do not want to buy a car here. I have never met anyone so rude and obnoxious.

I love working with the team here! I leased my CX-5 from Melcom in 2021 and will be visiting him again when my lease is up in a few months! I visited recently to look at a new CX-5 and was assisted by both Kevin and Melcom, and they are both wonderful. Kevin took the time to explain every detail about the vehicle, answered all my questions, and made my visit enjoyable. Melcom is knowledgeable, straightforward, honest, and his follow up is impressive. I would not go anywhere but Piazza Mazda of West Chester, and highly recommend them to anyone even considering a Mazda!

We purchased a used 2013 Mazda CX-5 Grand Touring AWD for our daughter in May of 2018 with 42,000+/- miles. We purposely purchased ($1800 cash) an extended warranty (Zurich), with 10 year/120,000 milage time frame (5-2028). We finally need to use the warranty & they are telling us it expired May 2022, coverage started 5/2012 (6 years before we owned the vehicle). That is NOT what we were TOLD neither was their answers to my specfic questions to the 10 years warranty of the policy. When you talk to the finance department they rudely act like you should have known this & its your fault you did not know, we were only paying for a 4 year 120,000 mile extended coverage & not really a 10 year policy. When you contact Zurich they provide you a copy of the policy with the signature boxes EMPTY. So, beware before you purchase anything from this dealer, they will lie just to get your money.