Kelly Mazda

I was at the used car stealership where if you haven't heard the used are going for almost the price of the new. So the sales guys didn't bother to attempt to make any offers or deals. It was like this is what we have ,you buy it or you don't ...not much conversation. I'll remember it when the prices drop and go get one down in luzerne county.

Went to buy a 2016 Chrysler 200 $12,000. They lowballed me on my car only offering a 1000. Said reason was there is a knock in the engine..There is completely nothing wrong with my engine..Its a 2009 Mazda 6 V6 Grand touring with 129,000 mg..Nothing is lit on the dash. I use synthetic high mlg oil and the car has always been taken care of. I couldn't believe it!! If I was a man they wouldn't have pulled that move. I had cash in hand to buy the car off the lot and I was settling for 2000 so I was a 1000 short of buying the car!! The salesman Sean Dolphin told me he couldn't give me the owner's number when asked. What's up with that? He also said he would speak to him in the morning and call me..I never received a call. He could of been decent enough to at least keep his word. I can't believe he lost a cash purchase on a car over a 1000!!! Sad that I went there thinking I'm finally getting a new car in time for winter for my son and I. With money that took me forever to save as a single mother. I have seen this happen so many times. And I should of known better because I dealt with them a cpl years ago to fix my car. Can u believe when they gave me my car back they didn't even fix the right part. My compressor for the A.c. was damaged and they fixed a $260 or $280 some part that has something to do with the A.c. but that part wasn't broke. I couldn't believe they don't even know how to fix their own cars!! Also good luck with parts on recalls cause they are always out of stock for YEARS!! And on airbags?One of the most important safety feature. Because they have faulty airbags and a lawsuit over it. I had other work done to the car and my bill was very high and they wld not take of that money even tho it was their mistake. I left the dealership still with no a.c.!! I truly believe they take advantage of woman. This is my 2nd attempt in dealing with them and stuff like this happens. It's a shame that a place of business would take advantage of a single mother and let me clarify that I never use being a single mother phrase as an excuse (I'm capable of handling my child and my bills)but it's quite obvious that they try and take advantage of women. Also the Chrysler needed about a 1000 in work because it was scratched along the whole passenger side. Wide marks. A mark and small dent on the hood. And also the rims were scuffed and scraped especially the back ones. So I would of had to replace them. The only reason I went back after the first incident is because I wanted another Mazda. How embarrassing it was to leave there with no vehicle over a $1,000. They really couldn't work something out? So as a "woman" I sat and cried for about a minute and then I pulled myself together cause I had to explain to my son and family why I didn't leave with a car I had money for. I have no idea how you're rated 5 stars. That must be from your male customers.

My 2010 Mazda 3 had a dead battery. I called their service and they came and picked up my car and put a new battery in it. They were quick and the price was reasonable.