3199 W Ridge Pike
Pottstown, PA 19464
Sales: 610-495-4024
Used Cars: 610-495-4024
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 5:00pm |
| Sat | 7:30am – 3:00pm |
See all dealerships near Pottstown, PA that carry Mazda
Showing the most recent reviews from Cars.com and DealerRater.
No Mazda loyalty
Do not go to any John Kennedy Mazda. They do not work with you regarding trading in on a lease for a new purchase. We were told they have so many used CX5 that they wont work with you in getting a fair price on our trade in leased car. After leading from either Pottstown or Conshohocken there is no customer loyalty from them. Was told they would work with us but in the end they wont work with you, they will work with you if it is beneficial for them only.
Dealer Response
Faith, as we responded to your review on our Conshohocken DealerRater page, we hear and understand your and your husband's frustration. We're sorry we could not agree on the final price you wanted. Market conditions have changed things dramatically in the last few months where. We cannot present the same offers we did two months ago. Lease rates have jumped higher, making it more expensive to lease compared to just a few months ago. The used car market has quieted down where trade values that the market boosted a short time ago are now settling down. We have always tried to offer what our customers need as far as price, but we are faced with what the market is offering at that time. Our General Manager in Pottstown, Mike Armstrong, cannot remember your husband's visit although he may not have been there that day. So if you desire to speak with him, he can be reached at 610-495-4044. He would like to know more about your experience and look for a possible solution for you.
Maximum rating = 5
Do not buy your car from a John Kennedy dealership
Do not buy your car from a John Kennedy dealership. Their sales manager, Michael Armstrong, is a liar, raised his voice to my girlfriend and myself, and even took off his mask while we were in the same confined room as him. This kind of unprofessionalism and neglect to our lives is incredibly disrespectful. The other (non-John Kennedy) Mazda dealerships in the area offer significantly better prices and better customer service. Don't waste your time. TLDR version of my story (too long to post here) - Requested an out the door price for a car. Were provided a number. Double checked that number and verbatim said "This is the out the door price, right? Taxes, fees, etc all included?" Came back the next day to buy the car at the agreed upon price and verified one more time on the price and details. Went into financing to do paperwork. After 2 hours, we are about the sign the final piece of paper when I notice a number that is $5,500 higher than what we agreed upon. Sales manager came in and raised his voice that it is the number we agreed upon and we are wrong, even condescending us. Takes off his mask while in the same, closed door, small office space and continued to raise his voice. We walked out on the deal and bought our car from a different dealership. Second dealership was much more professional and valued our health and wellbeing. I highly advise against anyone from buying a car here. Their sales manager is a liar, he is disrespectful, and he has no regard for your wellbeing as he took off his mask while raising his voice in a confined indoor area. While I can't say how their service department is, I wouldn't take my chances.
Maximum rating = 5
Nice Place, some to respond
Nice place, but they were a little slow to respond to my inquiring, I sent them an inquiring about mid day for a car then left for the dealership on my way home from work with no response. Maybe its unrealistic to expect a reply in hours and not a day, but I was hoping to hear back sooner. Turns out we couldn't come to agreement on the car price and my trade in. I ended up buy a nicer car at another dealership for less money but I would try them again in the future.
Maximum rating = 5
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