5094 US-30
Greensburg, PA 15601

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 5:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 5:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Smail Mazda

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Completely Dissatisfied

Reviewed by Steve from Chambersburg, PAFebruary 24, 2021

If I could give less than a one star review, I would. The vehicle had damage on the front bumper prior to me arriving to physically look at it. The front bumper was fixed when I arrived; however, the color did match the rest of the vehicle. I live over two hours away and the solution to issue was not adequate. The Sales Manager then said, "it is what is is." So much for quality customer service that want to sell a quality vehicle with profession standards. Fortunately, the salesman was great and was completely professional during the process, and helped as best as he could, but he was not the final decision-maker.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Steve, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (724) 900-2116. We look forward to hearing from you.

Overall Facilities N/A

Customer Service 1

Buying Process 4

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

rrsackett@comcast.net

Reviewed by R. Sackett from Apollo, PAOctober 23, 2019

I was in having my car detailed through Smails's Auto Butler System. Any other time I have my car serviced I have been extremely satisfied. From the service manager, John to the quality of work done I have never had a complaint.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi there! We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Recall repair

Reviewed by Irene from Johnstown, PennsylvaniaOctober 18, 2019

Very happy with the facilities waiting area and refreshments. Also like the fact they will take you to a local shopping area if you would like.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Irene, your wonderful feedback and rating mean a lot to us! Thank you again for the great review! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to see you again soon!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

About Smail Mazda

Smail Mazda has been part of the "family owned and operated" Smail Auto Group since 1988. Throughout the years we have continually been dedicated to exceeding our client's expectations and providing quality sales and service to Western Pennsylvania West Virginia Ohio and beyond.

Located along Route 30 in Greensburg we offer the complete line of new Mazda vehicles including the Mazda2 Mazda3 Mazda MX-5 Miata Mazda6 Mazda CX-5. Mazda CX-9 Mazda CX-3 and Mazda CX-30!

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