383 Goodpasture Island Rd
Eugene, OR 97401

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Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 9:00am – 3:00pm

Reviews of Kiefer Mazda

Overall Rating:

2.6 (out of 5)

56% recommend this dealer

88 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

The sales team were great.

Reviewed by Rachel Eisele from Springfield,ORDecember 29, 2023

The sales team were great. Unfortunately the rest is absolutely awful. They gave me one keyfob and it was broken with electrical tape on it and the emergency key is missing. They will not replace it or give me a nother one. I spent thousands on a warranty and car and they can’t even do that. Plus I bought my car in the rain and dark and found all kinds of dents on scratches on it after. I would not recommend since they can’t take care of their buyer. They only care about the sale.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

3.0 (out of 5)

All I can say is the smiles are not the only thing to be

Reviewed by cosmo_mc2001October 14, 2023

All I can say is the smiles are not the only thing to be cautious of. It’s been a while since I’ve been to a dealership ans this place reminded me of why. Make sure to READ everything you sign. They are thinking of themselves and the $$ not you the buyer. All the while it was visiting I didn’t read everything and got a fast one on the amount of 5k in warranties pushed to me. They eventually made it right it was just a huge inconvenience.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The worst experience I've ever had and I've had some

Reviewed by Tracy FurrAugust 07, 2023

The worst experience I've ever had and I've had some pretty bad ones

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Kiefer Mazda

At Kiefer Mazda we strive to provide outstanding professional service in all areas of our automotive dealership. We are proud to present Mazda models and are confident we can find the new car truck van or SUV of your dreams. Looking for that certain Mazda3 Mazda6 CX-7 Mazda5 or Mazda2? We will do everything it takes to get you that model equipped with the features you desire.

If you are in the market for a used car in Eugene look no further! At Kiefer Mazda we stock a large amount of high quality used cars to serve the Eugene region. We are proud to have certified and pre-owned vehicles ready for you to test drive today.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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