Herzog-Meier Volkswagen Volvo Mazda

Our experience on the sales side: Our salesperson, Stephanie, was professional and very helpful. We very much appreciated how Stephanie gathered what we were interested in and helped us narrow it down to first 6 and then 2 vehicles, and followed up on all of our questions, including honest feedback on particular models. Stephanie was very responsive to our questions over text and email and made it clear she was in our corner. She even made the extra effort to help us close on the new vehicle during her time off. Thank you! We also found their technical salesperson, Grayson, very friendly and helpful in explaining all the features on our vehicle. After many high-pressure car sales at this and other dealers in the past, we can see that the Herzog Meier sales team has been working to create a new customer-focused environment. Our experience on the service side: We had our old Volvo under warranty repair. The service department has some room for improvement on timely customer communications regarding repairs on the vehicle.

We just purchased a 2026 Volvo XC 90 at Herzog-Meier Volvo on 12/12/26. The experience was like none other that we have experienced. Stephanie, our salesperson, was so efficient in every way possible. There were no surprises (we dealt all online), and everything was as it should be as far as the purchase price that was agreed on. There were no hidden fees or gimmicks. We are so happy with our car purchase experience and with our new Volvo. If you need a new Volvo, go and see Stephanie at Herzog-Meier.

I bought a new Volkswagen at another location in Washington state. I also have a few friends who own Volkswagens and they told me that they used to work with an advisor who now works at a different dealer in a different state. I was not getting the help I needed from the dealership I purchased from! I was able to get her Information and reached out to her and got my questions answered and my issues resolved! I was so amazed by her support even though I’m not her customer, she treated me like I was. Thank you, Jenna is truly is a gem!