Bass Mazda

Thisnplacenis great! Especially working with Jason & Cody.who madness not stressed throughout our car buying experience. Highly recommend them.

Highly Recommend Mike Bass Mazda/Ford – A Truly Outstanding Experience! I wanted to share the incredibly positive experience I had at Mike Bass Mazda/Ford in Sheffield, OH (just west of Cleveland, off I-90, Exit 148). I was helping my parents purchase a Certified Pre-Owned (CPO) Mazda CX-5, and we found the perfect one at Mike Bass Mazda. Since we were hours away from the dealership, about 90% of our interaction was over the phone, and the team at Mike Bass made the process seamless from start to finish. From the very beginning, I had the pleasure of working with our salesman, Jason Swindig, who was fantastic to work with. His communication was excellent, and he consistently kept me updated throughout the process. In addition, I had the opportunity to work with David Cortes and Cody Spurgeon, the Used Car Sales Manager, who were both incredibly professional, helpful, and accommodating. In the end, Cody presented a straightforward and fair deal that allowed us to move forward confidently. When my parents and I drove from Findlay, OH to Sheffield, OH, Jason was already waiting for us upon arrival, and he had gone the extra mile to ensure a great experience—he had the car washed and parked inside the showroom so my parents wouldn't have to step outside in the cold to inspect it. Jason made the entire process stress-free, handling all the legwork while we took our final look at the vehicle to confirm it was exactly what my parents wanted. A big thank you as well to Dave Thuener, the dealership's finance expert, who had all the paperwork prepared and took the time to walk us through every document patiently and clearly. Before leaving, we also had the pleasure of meeting David and Cody in person, putting faces to the names we had been emailing and speaking with throughout the process. Jason, Cody, and the entire used car team at Mike Bass Mazda/Ford made this an outstanding car-buying experience. There were no hidden fees, no shady add-ons, no unnecessary upselling—just honest, professional service. Buying a car two hours away was more than worth the drive! THANK YOU, Jason Swindig (Sales Representative), Cody Spurgeon (Sales Manager), and the entire team at Mike Bass Mazda/Ford! I highly recommend them to anyone looking for a straightforward, professional, and genuinely enjoyable car-buying experience. ⭐️⭐️⭐️⭐️⭐️ Five-star experience all the way!

Kris and Dave were great! I bought two cars in two months from bass mazda. Both times the salespeople were great. First, I bought a 2018 cx3 from Kris. He was very easy to work with, informed and very responsive to my questions before I came in to see the car. I was over the moon about the cx3. I had it only 10 days when I, sadly, got in an accident that totaled the car. So I found myself back to square one with the car hunt. Kris sent me information about another car, a 2018 cx5, I would like. He was never pushy, only helpful and followed up on all my questions. When I went in to look at the cx5 Kris wasn’t working so Dave helped me. Dave was great. There were some rock nicks on the hood that I was not happy with and Dave scheduled an appointment to have them fixed. we made the deal and as I was signing the financing papers dave cleaned up the car, filled the gas tank and next thing you know I was out the door (even made it to my afternoon meeting) with the 2018 cx5! On my way home I noticed the brakes were vibrating a bit. I called the next day and left a message. I heard back from Kris within the hour. He assured me they will check it out and fix any issues when I come back to get the nicks on the hood fixed. Buying a used car is stressful, let alone having to do it twice! Bass Mazda, Kris, and Dave made this whole thing as smooth as possible. They were direct, responsive and worked to make sure I was happy with the deals and the cars. I highly recommend!