135 W Broadway St
Dover, OH 44622

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Sales: 330-401-2011

Used Cars: 330-401-2011

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat Closed

Reviews of Dover Mazda

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

1300 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

They are quick to right any wrongs that happen no matter

Reviewed by Donttryme233August 31, 2024

They are quick to right any wrongs that happen no matter if they are at fault or not, I told them my issue they even looked it over twice to verify they diagnosed it correctly, and quickly fixed it, thank you so much

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Bought a car they said it was fixed when I bought it it

Reviewed by NOT happy from Dover, ohioAugust 26, 2024

Bought a car they said it was fixed when I bought it it has a growling noise from the front they said it was front sitting for so long, and the service guy drove it and said he heard nothing and they did a inspection which they really didn't do one cause it's not fixed and I have to drive everytime all the way out there to get it fixed I told them what I wanted done to it they didn't do anything I asked, I think the only thing they did was clean the battery cables, I got a oil change too had to go to another place because they didn't do it the oil was almost black, if they don't fix it I'll get ever penny back or they will give me a new car free of charged I'm done wasting my time with people who don't want to do their jobs and think since I'm a woman I don't know what I'm talking about, I've fixed multiple cars and I know cars and I know when something is wrong, I'm not going to waste my time if they don't care I will get my money back, there's a lemon law, and if you say it's good I take your word then it should be good

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Always can fit me in a day or two after i call for

Reviewed by jwlowery6June 06, 2024

Always can fit me in a day or two after i call for appointments. Explain in detail on any of the problems that exist with my vehicle.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your business and for the 5* review! We appreciate it and look forward to continuing to serve you!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Dover Mazda

Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and pre-owned vehicles is updated daily.
We invite you to schedule a test drive or stop by our showroom to experience all that we have to offer.

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