1345 Automall Parkway
Columbus, OH 43228

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Sales: 614-683-8595

Used Cars: 614-683-8595

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00pm – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Germain Mazda West

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

261 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Awesome people very professional easy to talk with and

Reviewed by CEC8265January 22, 2026

Awesome people very professional easy to talk with and extremely friendly Ya'll made me a customer for life

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for choosing Germain Mazda West and for sharing your awesome feedback! We are delighted to have you as a customer for life! See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The process was smooth and the people were professional

Reviewed by RICHCREEK333January 16, 2026

The process was smooth and the people were professional and friendly. I would buy from them again.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Here at Germain Mazda West, we are always thankful for positive feedback from our customers. Thank you, Rich!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Quick and efficient.

Reviewed by Will970212January 14, 2026

Quick and efficient. Dealers and finance team were super informative and not pushy at all.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for your feedback! We’re glad to hear that our team provided a quick, efficient experience and that both the dealership and finance team were informative and respectful. We appreciate you taking the time to share your experience at Germain Mazda West.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Germain Mazda West

Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle. Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.

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