1345 Automall Parkway
Columbus, OH 43228

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Sales: 614-683-8595

Used Cars: 614-683-8595

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00pm – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 2:00pm

Reviews of Germain Mazda West

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

233 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Quick and easy was in and out of there in less time than

Reviewed by BDecember 06, 2025

Quick and easy was in and out of there in less time than I expected.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Ease with scheduling appointments, attentive service

Reviewed by SCLEVENGEDecember 04, 2025

Ease with scheduling appointments, attentive service advisor Jolie, comfortable waiting area as well as frequent updates on the status of your vehicle.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We love to hear you've had a smooth experience with Jolie and the team! Thank you for choosing Germain Mazda West and for sharing your support online! See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

The experience was overall well.

Reviewed by Aaron from Lancaster ohDecember 01, 2025

The experience was overall well.phillip was very knowledgeable and helpful. He answered all the questions that we had about the Mazda we were looking at.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Aaron, we are so happy to hear that your questions were answered and you felt supported by Phillip! Thank you for choosing Germain Mazda West and for sharing your feedback.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Germain Mazda West

Thank you for stopping by Germain Mazda West, our dealership serving Columbus, Grove City, and Hilliard, Ohio. As part of the Germain family of dealerships, serving our customers is our goal and privilege. Our personalized approach to car buying sets us apart because we take the time to understand your needs and pair you with the ideal vehicle. Our aim is to create a culture where we can pursue committed, loyal, and valued relationships with our customers. Since we’re passionate about the work we do and the customers we serve, we can deliver the finest transportation solutions that serve your needs and bring you joy.

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