Mazda
New Car Dealership in Huntersville, NC
Overall Rating
3.8/5
Read dealer reviews
Welcome to Keffer Mazda of Huntersville, NC! Here at Keffer Mazda, we appreciate our customers and are dedicated to finding them the right Mazda! We have an extremely knowledgeable sales staff, and we are eager to help you find your next vehicle! Please visit us at 13307 Statesville Rd., Huntersville, NC so we can show you our commitment to excellent customer service!
We encourage you to check out our online inventory, schedule a test drive and browse our financing options. We have an extensive selection of inventory.
Our certified mechanics know how to keep your new Mazda fine tuned and safe. So if you are in Huntersville or the surrounding area, check out Keffer Mazda!
Keffer Mazda Reviews
Overall Rating
3.8/5
39 out of 55 people recommended this dealer
Don't bother! Never called me!
Reviewed by Bill the Lawn Guy!
in Waxhaw, NC
July 22, 2020
Lousy service and unresponsive sales staff.
I was in the market for a vehicle and was ready to buy. I knew exactly what I wanted, no trade and excellent credit. However, I wanted to get an out the door price over the phone before I drove 50 miles one way to finalize the deal. You know Covid and al plus I've been burned before on these internet prices only to find out there are thousands in doc fees, prep fees, Window tinting, etc.
I sent an email Sunday night, received a scheduling call Monday. I explained what I wanted and to have a sales manager call me. Nothing. Called back Tuesday when they opened and again at 2 pm. Both times explained to the folks that answered the phone what I wanted to do. They kept begging me to come in. I said that's not what I wanted. No call back by 3 PM.
Found the same make, model and colors via the internet at Joe Maus Mazda. Sent e-mail at 2PM. Had an out the door price by 2:45PM, fresh pictures via text as well. Went to dealer at 5 PM did a test drive looked at couple others and had a done deal at 6:30.
One can only assume that Keffer has something to hide in their pricing or has so much business they don't care whether they respond to customers.
BTW we are Wednesday at 10:30 and no call yet.
Great service!!
Reviewed by Mike Mariano
in Huntersville NC
July 04, 2020
Yeorgios the service consultant was fantastic. I had my 2019 Mazda CX-5 in for service and Yeorgios kept me up to date on the progress. Best customer service all the way around. I have bought 2 cars from Keffer Mazda and will be there again.
Had a bad go of it with a competitor
Reviewed by Ronnie Kilgore
in Mint Hill N.C.
July 11, 2016
I went into Keffer when i saw a Ram truck i was interested in. I told Paul of my terrible experience i had at a competitor. He immediately assured me that the experience from Keffer would be completely different. Well he was right. Even with some challenges we faced Paul remained calm and friendly and always stayed positive and up beat. He always had faith it would work. So i want to thank the Keffer Mazda team for hard work and persistence in the purchase of the truck
